Laptop not playing Audio CDs :-(

Posted on 2003-03-04
Medium Priority
Last Modified: 2010-04-26

We have a user who has a Dell Latitude with a DVD drive. He can play DVD films fine and .WAV files play fine too but when he puts an audio CD into the drive the computer wont recognise it. If you double-click on the DVD drive it says please insert disc and wont even list the contents of the CD. Can anyone help?

Question by:nobla
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment

Accepted Solution

helges2 earned 100 total points
ID: 8068423
Sounds very weird to me.
I don't know a lot about laptops, but on desktops you have to put an extra audio cable between the DVD/CD-ROM drive and the sound card.

But you say that your laptop cannot even list the content of the CD...
It sounds like a driver problem, but with audio CD's....no, I don't think so.

I expect that you have tried different audio-cd's.
Anyway, try installing the newest driver. Maybe the current driver is corrupted.

I can't figure out why else it shouldn't work

 - maybe this is "experts-exchange", but I'm not quite a great expert :)

Featured Post

Need protection from advanced malware attacks?

Look no further than WatchGuard's Total Security Suite, providing defense in depth against today's most headlining attacks like Petya 2.0 and WannaCry. Keep your organization out of the news with protection from known and unknown threats.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is about my first experience with programming Arduino.
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses
Course of the Month8 days, 21 hours left to enroll

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question