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Laptop not playing Audio CDs :-(

Posted on 2003-03-04
Medium Priority
Last Modified: 2010-04-26

We have a user who has a Dell Latitude with a DVD drive. He can play DVD films fine and .WAV files play fine too but when he puts an audio CD into the drive the computer wont recognise it. If you double-click on the DVD drive it says please insert disc and wont even list the contents of the CD. Can anyone help?

Question by:nobla
1 Comment

Accepted Solution

helges2 earned 100 total points
ID: 8068423
Sounds very weird to me.
I don't know a lot about laptops, but on desktops you have to put an extra audio cable between the DVD/CD-ROM drive and the sound card.

But you say that your laptop cannot even list the content of the CD...
It sounds like a driver problem, but with audio CD's....no, I don't think so.

I expect that you have tried different audio-cd's.
Anyway, try installing the newest driver. Maybe the current driver is corrupted.

I can't figure out why else it shouldn't work

 - maybe this is "experts-exchange", but I'm not quite a great expert :)

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