bugcheck errors

Posted on 2003-03-04
Medium Priority
Last Modified: 2012-05-04
Nearing the end of a W2K Pro / OfficeXP migration on a 75 seat network.  It started with one machine that was marginally within specs for the upgrade, but in the past two weeks I have seen additional machines begin to reboot themselves, when you look into event viewer you get the error message "The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001a (0x00003451, 0xc02f1bb4, 0x81ae77a0, 0x00000000)".  This client has 4 basic classes of workstations, and one or two out of each class seem to have this same issue.  They are all SP3 except for one that is SP2 (never enough hours ;).  They have all had the drives fdisked, and clean W2K Pro/OfficeXP loads with all appropriate updates per windows update. I have googled and searched Microsoft, everything appears to be pointing at either memory or a device driver problem.  I have already swapped memory between machines, and problem does not appear to follow memory.  Going to start troubleshooting device drivers next.

If anybody can suggest something else, any help would be greatly appreciated.

Question by:DarrPalmer
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Expert Comment

ID: 8067803
i think you're on the right track.

"This client has 4 basic classes of workstations, and one or two out of each class seem to have this same issue."

does each "class" of computers have exactly the same hardware installed on it?

look for differences there (in installed hardware) if you haven't already. that might show you what device/device driver is causing the problem(s).


Expert Comment

ID: 8068144
Don't you think of possible virus infection ?
Just an idea...

Accepted Solution

DarrPalmer earned 0 total points
ID: 8068412
Thought about virus, Network is running NAVCE latest updates, forced scans weekly, daily autoupdate, realtime protection is running and configured, and I do a manual antivirus.com "housecall" on random machines (the ones with the bugcheck issues were checked) no viruses found by either Norton or TrendMicro.
LVL 12

Expert Comment

ID: 9217995
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is to:

Be PAQ'd/Points Refunded

Please leave any comments here within the next seven days.


EE Cleanup Volunteer

Expert Comment

ID: 9220000
Wouldn't it be nice to have an update from the questioner before closing out the question and refunding the points?

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Just about everyone has an old PC laying around.  Ask anyone in the IT industry, whether they are a professional or play in it as a hobby.  From outdated Desktops to cheap "throwaway" laptops, they are all around and not as hard to "fix up" as you m…
As the title indicates, I have done this before. It chills me everytime I update the OS on my phone, (http://www.experts-exchange.com/articles/18084/Upgrading-to-Android-5-0-Lollipop.html) because one time I did this and I essentially had a bricked …
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

801 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question