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bugcheck errors

Posted on 2003-03-04
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Last Modified: 2012-05-04
Nearing the end of a W2K Pro / OfficeXP migration on a 75 seat network.  It started with one machine that was marginally within specs for the upgrade, but in the past two weeks I have seen additional machines begin to reboot themselves, when you look into event viewer you get the error message "The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001a (0x00003451, 0xc02f1bb4, 0x81ae77a0, 0x00000000)".  This client has 4 basic classes of workstations, and one or two out of each class seem to have this same issue.  They are all SP3 except for one that is SP2 (never enough hours ;).  They have all had the drives fdisked, and clean W2K Pro/OfficeXP loads with all appropriate updates per windows update. I have googled and searched Microsoft, everything appears to be pointing at either memory or a device driver problem.  I have already swapped memory between machines, and problem does not appear to follow memory.  Going to start troubleshooting device drivers next.

If anybody can suggest something else, any help would be greatly appreciated.

Darr
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Question by:DarrPalmer
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6 Comments
 
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Expert Comment

by:night_monkey
ID: 8067803
i think you're on the right track.

"This client has 4 basic classes of workstations, and one or two out of each class seem to have this same issue."

does each "class" of computers have exactly the same hardware installed on it?

look for differences there (in installed hardware) if you haven't already. that might show you what device/device driver is causing the problem(s).

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Expert Comment

by:themat
ID: 8068144
Don't you think of possible virus infection ?
Just an idea...
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Accepted Solution

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DarrPalmer earned 0 total points
ID: 8068412
Thought about virus, Network is running NAVCE latest updates, forced scans weekly, daily autoupdate, realtime protection is running and configured, and I do a manual antivirus.com "housecall" on random machines (the ones with the bugcheck issues were checked) no viruses found by either Norton or TrendMicro.
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by:paullamhkg
ID: 9217995
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is to:

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by:night_monkey
ID: 9220000
Wouldn't it be nice to have an update from the questioner before closing out the question and refunding the points?
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