IIS Running, but Web Svcs wont start

Posted on 2003-03-04
Medium Priority
Last Modified: 2007-12-19
The cable guys came in yesterday and tried to set up broad band.  They had a terrible time, never got broad band running, and seem to have trashed my machine pretty bad.

The most critical thing that doesn't work is that I can't get my default web site to run.  

I'm running IIS 5.1 on XP

In the IIS management console I choose the web site and click start, after a few seconds I get "The service did not respond to the start or control request in a timely fashion."

In Services, the web publishing service is not started.  When I try to start it I get "Could not start the WWW Pub service on Local Computer.  Error 126: The specified module could not be found."

I've tried stopping & starting IIS, it seems to do fine from the services window.  In another post it suggested running iisreset.exe.  When I do that IIS stops fine, but then when it tries to start I get "Restart attempt failed.  IIS Admin Service is disabled."

I checked the event viewer, and nothing is showing up in the last few minutes (I just retried everything), but there are some error events from earlier today:

EventID:3001 Source:LoadPerf "The performance counter name string value in teh registry is incorrectly formatted."

EventID:3011 Source:LoadPerf "Unloading the perofmance counter strings for service WmiAplRpl failed"

Does anyone have any suggestions?  

Question by:savageanne
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Expert Comment

ID: 8071178
I would try reinstalling IIS...

Author Comment

ID: 8083625
Hi - Found the solution, just thought I'd post it for others.  You need to recreate two Winsock registry keys.  See


Accepted Solution

SpideyMod earned 0 total points
ID: 8083708
PAQ'd and points refunded.

Community Support Moderator @Experts Exchange

Expert Comment

ID: 8119498
i just wanted to complete the solution to that specific error.
In case anyone, like me, had that same error, but wasn't able to solve it with above mentioned steps, I thought I'd just illustrate another means to the problem.

In addition to not beeing able to start IIS-webpublishing services I couldn't start the event logger. I got an error saying the account I was using wasn't global or something like that and therefore couldn't start it. My solution to that problem was to change the security settings for the folder windows\system32\config in wich the eventlog files are kept. Setting read and write permisions for administrator enabled me to start the eventlog service and then restart the IIS admin service which then restarted webbpublishing services.
Voila, after that I could just click that little play button in the IIS administration console and my webserver was kicking again :)

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