I support an older stand-alone PC (150mhz PII MMX) that has satisfactorially run IE5.0. It has suddenly denied user access to the Internet options, asking for a password for Content Advisor. Plus when you click on the IE icon, I get a message that it cannot find iexplore.exe--and it is truly gone per a file search. The PC was off-site, so I do not know the full story. However, I have it on-site now and I see icons on the desktop that indicate that the user was trying to upgrade to IE6.0 and it got interrupted, since the icon is for restarting the setup of IE6.0. My problem is--how do I go from here? I cannot uninstall IE (that is one of the places where I get the password message) and I have tried reinstalling Windows, thinking that it would write over existing files, but it seems to detect that the Internet files are already there and does not do a reinstall. Hence there has been no change in my problems.
I hope someone can give me tips on how to proceed.