?
Solved

Print server spooler generating excessive traffic

Posted on 2003-03-05
5
Medium Priority
?
825 Views
Last Modified: 2008-02-01
Hi there, My problem is as follows. I have 2k clients printing to a NT server which spools the jobs of 10 printers on to the relevent HP Jet direct print server. The spooler service on the server, when viewed in perfmon, is soaking up nearly all the CPU cycles and creating a lot of network traffic (when I stop the spooler service, CPU + bytes sent received return to very low levels)I would understand this if there was a lot of printing going on but there isn't. Also on the Workstaion in event viewer there sre multiple event ID 20 in the system log and a list of the brother drivers added. even when I delete all drivers as per http://www.jsifaq.com/subj/tip4500/rh4559.htm this still occurs multiple times. Previously I was printing direct to the HP jetdirect print server from the workstations and everything worked fine. However in order to use new software (Print Manager) I need to spool jobs centrally.
Any help would be greatfully received.
0
Comment
Question by:hacksawbob
5 Comments
 
LVL 1

Expert Comment

by:ticktacksir
ID: 8095678
-What you could try and do is stop the spooler service then make sure all hidden files/folders are turned on. Goto your winnt\system32\spool\printers and there will be .shd .spl files i think and remove them.  These are print jobs, there may be some print jobs in there that are stuck perhaps.  I know i get this some times.  

http://www.jsifaq.com/SUBB/tip0500/rh0548.htm

-Latest service pack on server and clients?
0
 

Author Comment

by:hacksawbob
ID: 8111753
Server has latest SP but the image I used on the clients is unable to to take win2k due to some other problem I can't resolve. Whe you say 'turn on' all hidden files/folders do you meam in the spool folder on the server?
0
 

Author Comment

by:hacksawbob
ID: 8180292
SOlved now, I used HPlaserjet5 drivers which are apparently generic and most printers have HP driver emulation, traffic back down to what it should be.
0
 
LVL 21

Expert Comment

by:wyliecoyoteuk
ID: 10589176
No comment has been added lately, so it's time to clean up this TA.
    I will leave a recommendation in the Cleanup topic area that this question is:

    PAQ - points refunded

    Please leave any comments here within the next four days.

    PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

    WylieCoyoteUK
    EE Cleanup Volunteer
0
 

Accepted Solution

by:
amp072397 earned 0 total points
ID: 10617713
PAQed, with points refunded (80)

Thanks very much!
amp, ee admin, amp*at*experts-exchange.com
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses
Course of the Month9 days, 1 hour left to enroll

621 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question