Print server spooler generating excessive traffic

Posted on 2003-03-05
Medium Priority
Last Modified: 2008-02-01
Hi there, My problem is as follows. I have 2k clients printing to a NT server which spools the jobs of 10 printers on to the relevent HP Jet direct print server. The spooler service on the server, when viewed in perfmon, is soaking up nearly all the CPU cycles and creating a lot of network traffic (when I stop the spooler service, CPU + bytes sent received return to very low levels)I would understand this if there was a lot of printing going on but there isn't. Also on the Workstaion in event viewer there sre multiple event ID 20 in the system log and a list of the brother drivers added. even when I delete all drivers as per http://www.jsifaq.com/subj/tip4500/rh4559.htm this still occurs multiple times. Previously I was printing direct to the HP jetdirect print server from the workstations and everything worked fine. However in order to use new software (Print Manager) I need to spool jobs centrally.
Any help would be greatfully received.
Question by:hacksawbob
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Expert Comment

ID: 8095678
-What you could try and do is stop the spooler service then make sure all hidden files/folders are turned on. Goto your winnt\system32\spool\printers and there will be .shd .spl files i think and remove them.  These are print jobs, there may be some print jobs in there that are stuck perhaps.  I know i get this some times.  


-Latest service pack on server and clients?

Author Comment

ID: 8111753
Server has latest SP but the image I used on the clients is unable to to take win2k due to some other problem I can't resolve. Whe you say 'turn on' all hidden files/folders do you meam in the spool folder on the server?

Author Comment

ID: 8180292
SOlved now, I used HPlaserjet5 drivers which are apparently generic and most printers have HP driver emulation, traffic back down to what it should be.
LVL 21

Expert Comment

ID: 10589176
No comment has been added lately, so it's time to clean up this TA.
    I will leave a recommendation in the Cleanup topic area that this question is:

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Accepted Solution

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ID: 10617713
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