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Dial up Networking and VPN

Posted on 2003-03-05
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Last Modified: 2007-12-19
I use an ISP to connect to the Internet and then connect to my network with Cisco VPN.  When I try to map to network shares I get this error "The mapped network drive could not be created because the following error has occurred: An extended error has occurred."

It seems the ISP username and password are being used for Windows authentication.  If I have user with same dial up username and password, I don't get this problem.

Is there some stting I can change in XP?
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Question by:derosa
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24 Comments
 
LVL 4

Expert Comment

by:snewo
ID: 8074268

When you map the network drive, how do you do it?

Do you type:

\\computernameyouwanttomapto\share

If you do, I think you need to type the fully qualified domain name

\\computername.computer.network.com\share

You computer's domain (which you get from the ISP) is getting tacked onto the end of the computer name the other way.


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LVL 1

Author Comment

by:derosa
ID: 8074715
I have the domain name in the dns suffix.  Why would I need to put the fully qualified name in?  This does not happen with Windows 2000 or Nt 4.0?
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LVL 4

Expert Comment

by:snewo
ID: 8075000

If I am correct in my understanding of the situation, then your ISP is giving you the values to put into that field.   Let's say they either told you what to enter or DHCP-it and the values are:

hostname: computer
domain: myisp.internet.com

When you VPN into your network, you are going to:

hostname: myworkcomputer
domain: mywork.internet.com


When you try to map to \\myworkcomputer, I believe that your computer is making it look like this:

\\myworkcomputer.myisp.internet.com


You say this isn't the way it works for Windows 2000 or NT 4.0.  Are you trying it with those operating systems ALSO through your isp?  If they work in you corporate environment it is because they have the right domian on them.

Does it work once fully qualified by the way?

Snewo
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LVL 9

Expert Comment

by:MSGeek
ID: 8075171
ICS was not enabled when you installed the Cisco VPN Software, was it?  Also which Cisco VPN client are you running?
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LVL 6

Expert Comment

by:night_monkey
ID: 8075233
why not create an lmhosts file and use it for mapped drives?
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LVL 1

Author Comment

by:derosa
ID: 8075517
My computer is not having a problem finding the computer with the share.  If I "connect as" and put my domain user name and password, I have no problem.
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LVL 1

Author Comment

by:derosa
ID: 8075525
I am running Cisco Altiga 3.51
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LVL 9

Expert Comment

by:MSGeek
ID: 8075625
Any typos in that name Cisco Altiga 3.51 ?? I can't find it at Cisco's Web site.

Three documented known issues:

Disabling ICS when Preparing to Install or Upgrade to Cisco VPN Client 3.5.X on Microsoft Windows XP  
Using RADIUS Servers with VPN 3000 Products
VPN Clients with Microsoft Routing Problems  
What Does the -Unable to Notify Service of Security Parameters- Error Message Mean?    
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LVL 1

Author Comment

by:derosa
ID: 8075751
3.61.
Sorry
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LVL 9

Expert Comment

by:MSGeek
ID: 8075831
Sorry no dice.  :(
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LVL 1

Author Comment

by:derosa
ID: 8075848
I don't know what ICS is.

Where did you topics come from.  They may be helpful.
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LVL 9

Expert Comment

by:MSGeek
ID: 8075901
Cisco, they indicate you have to make sure ICS is not running on XP when you install the client.  Nothing anywhere on theis Altiga 3.61.
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LVL 1

Author Comment

by:derosa
ID: 8075951
Fully qualified does work.  I added mydomain.com to dns search order to see if this woul help.

When connected I have no trouble pinging the server.

If I "connect as" the drop down has differnt info than my domain\username.
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LVL 3

Expert Comment

by:kideng
ID: 8077203
net use \\server\share password /user:domain\username [ENTER]
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LVL 6

Expert Comment

by:tedsky
ID: 8077215
ICS is "Internet Connection Sharing", by the way (btw).
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LVL 3

Expert Comment

by:kideng
ID: 8077218
Oh yeah, type that in DOS.
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LVL 3

Expert Comment

by:kideng
ID: 8077225
0
 
LVL 3

Expert Comment

by:kideng
ID: 8077243
net use X: \\MyServer\MyDirectory mypassword /user:MyDomain\Joebob
Would map it to drive X.
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Expert Comment

by:CleanupPing
ID: 9066461
derosa:
This old question needs to be finalized -- accept an answer, split points, or get a refund.  For information on your options, please click here-> http:/help/closing.jsp#1 
EXPERTS:
Post your closing recommendations!  No comment means you don't care.
0
 
LVL 1

Author Comment

by:derosa
ID: 9068772
Please refund. None of the comments were applicable.

I did solve my own problem.  The solution was not any of the above.
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LVL 9

Expert Comment

by:MSGeek
ID: 9072570
derosa.. if you solved the problem, please post your solution.  Doing so may help others in the future and is in the spirit of this site.   Thx, MSGeek.
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LVL 1

Accepted Solution

by:
derosa earned 0 total points
ID: 9072651
Set Local Security Policy to enabled

Network access:Do not allow storage of credentials or .Net Passport for Network aunthetication
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LVL 9

Expert Comment

by:MSGeek
ID: 9072921
derosa.. I am going to request a refund for you.

Why are you using Local Security policies?  That option under Network Access should also be available under Groupo Policies.  Thx.  MSGeek.
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