Outlook XP Application Crash

Posted on 2003-03-05
Medium Priority
Last Modified: 2010-04-07
I have encountered this annoying crash on several pc's running Windows XP Pro and Outlook XP. The behavior occurs when composing an email or replying to an email. I type the email and towards the end, I hit the enter key twice to drop down two lines to end the email and Outlook crashes and gives me the following error :

Faulting application outlook.exe, version 10.0.4510.0, faulting module mshtml.dll, version 6.0.2800.1141, fault address 0x0013d8b8.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Of course, there is no known MS tech note on this error listed to make it easy.

I have all the latest service packs installed and have attempted to repair the installation to no avail.

Does anyone have any ideas, save a complete flush and fill ?
Question by:gmerritt
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Accepted Solution

uBuu102 earned 200 total points
ID: 8074596
In regards to your error message, the error has been logged with MS support and there is a work in progress with no ETA for a fix.

It appears to happen in conjunction with one of the newest IE6 patches, the known workaround so far is to roll mshtml.dll back to version 6.0.2800.1126 and then your problem should be solved

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