XP workstation can't print to HP 8550

Posted on 2003-03-05
Medium Priority
Last Modified: 2013-12-15
XP workstation in our domain can't print to this one colour printer. Can see the properties of the printer. Can print to other printers. User can print to the troublesome colour printer from another workstation.

We can't delete the printer with usual methods. Workaround for now is to install the printer locally with a TCP/IP port to the printers IP address. But that is not a preferred method of configuring printers around here.

Oh. The printserver is NT4. And there might be a driver incompatability. But then this problem would appear on more than one workstation.

Thanks in advance for any ideas.
Question by:msubasic
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2

Expert Comment

ID: 8086972

I can only advise one thing in a situation like this.
Either use a local TCP/IP port on the client it's only one.

Or you have to reinstall the workstation, this will most likely resolve the problem.

You could also try to install the latest print dirvers on the client, but this I hope you allready tried.

/Hans - Erik Skyttberg

Author Comment

ID: 8089320
Thanks Hans.

Yes we did try new local drivers. We also figured a complete install would fix it. But hoped to avoid that if possible.

Accepted Solution

heskyttberg earned 195 total points
ID: 8093612

Yeah I know the feeling, but we get this kind of behaviuor on some computers and we just reinstall them.
That's why we created a scripted setup of the standard workstation, we put in a boot diskette and boot remove it and then just let the scripts do the rest which usually takes an hour or so, afterwards we have a client with all regular software and such.

You could also try to find everything in the registry connected to this printer delete all thoose keys reboot.
Remove all printer files for that printer and reinstall it.

This might take you some 3-4 hours ánd might still not work so, the easiest is to let that client to print directly to printer or reinstall computer.

/Hans - Erik Skyttberg

Author Comment

ID: 8197600
We'll live with the non-standard port as a workaround for now. We'll rebuild the workstation when it really needs it.

Thanks for the help.

Featured Post


Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses
Course of the Month10 days, 4 hours left to enroll

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question