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Nero/CD-RW Problem

Posted on 2003-03-06
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Last Modified: 2010-04-26
Hello,

I have an HP CD Writer Plus 7200 Series. When I try run Nero it says "scanning for scsi/ide..." but it freezes in that screen. I tried installing/uninstalling ,it still doesnt seem to work.

I know it works because it used to work before.

If anyone can help me please do so. I need to back up some files before i reformat.

Mobo: MSI KT4 Ultra
CPU: AMD 1800 XP
Mem: 512 3500 DDR Ram
HDD: 60 GB HDD
SC: Sound Blaster 16
GFX: GeForce4 TI4400

Thanks,

NK

 
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Question by:Naraku
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Expert Comment

by:Kyle Schroeder
ID: 8082692
Is your drive the internal model, or external on parallel port or USB?  Have you installed the newest Nero version from www.nero.com?  What OS are you using, XP, 2000, ME, 98??  Check the DMA settings for the drive if its internal ATAPI (you have to set this on the drive's IDE channel, i.e. Secondary Master, in Device manager in XP/2000, or the drive properties in 98/ME.

May need a firmware update too possibly.  Does the drive work OK to read CDs?  Do you have any other CDRW software installed?  Nero and EZCD tend to conflict with each other in some situations...

-dog*
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Expert Comment

by:Kyle Schroeder
ID: 8082702
If you have that HP DLA software installed, get rid of it, that's probably messing up Nero for sure.

-dog*
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Expert Comment

by:Kyle Schroeder
ID: 8082724
http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=&cc=&softitem=co211en&prodId=hpcd-write9681&lc=en&sw_lang=en

That's the 3.01 firmware for the internal drive, it says it only works under 9x/ME/NT4, but it was released in July 99 so 2K/XP weren't out yet...you can try installing under XP/2K if that's what you're using, if not you'll need to move the drive to a 98/ME/NT4 box to flash the drive.

-dog*
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Author Comment

by:Naraku
ID: 8082741
Well Im using XP Pro, I dont have anything but nero installed. Its and internal CD Drive. Yep it reads cd's fine.

Dunno how to check dma settings in Device Manager, I tried to look for that yesterday but I didnt find it...it might have been cause it was late and i was tired. Ill try again today.
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Expert Comment

by:Kyle Schroeder
ID: 8082761
One other thought...you've built a very nice, fast system there...don't you think you could have gotten a new CDRW?  That 7200 is a 2x2x6!

Might need to install the VIA Hyperion drivers also for IDE/ATAPI support, from www.viaarena.com

-dog*
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Author Comment

by:Naraku
ID: 8082774
Forgot to say, It used to work on Win98 (dual boot) but I dont use it anymore because I changed Mobo's and had to do a "repair" on XP to be able to use that partition. Win98 is a bit harder to get it to work on a different mobo...so Im just going with XP.
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Kyle Schroeder earned 300 total points
ID: 8082777
Hmm, well I suppose you could use XP's built-in CD burning if we can't get nero working for you.  To check DMA:

Go to Device Manager (start/run/devmgmt.msc<enter>).  Expand the IDE ATA/ATAPI Controllers section, then double-click the channel your drive is on (primary or secondary).  If its set to DMA mode, you may want to actually set it to PIO only, since that drive doesn't support DMA since it is so slow...

-dog*
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Author Comment

by:Naraku
ID: 8082995
Thx man! =)
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Expert Comment

by:Kyle Schroeder
ID: 8083006
So did you use the built-in CDR or disabled DMA??

-dog*
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Author Comment

by:Naraku
ID: 8083066
disabled DMA and put PIO.

Again Thx!
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