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what version of notes do you have? &nbsp;In 5 or 6, make sure on the person document for that user, you have the mail setting <br />
<br />
Format preference for incoming mail: &nbsp; &nbsp; Keep in senders' format<br />
<br />
That's critical.
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what version of notes do you have?  In 5 or 6, make sure on the person document for that user, you have the mail setting

Format preference for incoming mail:     Keep in senders' format

That's critical.

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HI,<br />
Check this link.<br />
Hope it helps you<br />
<a href="https://www.experts-exchange.com/questions/20387010/Receiving-HTML-Newletters-in-Lotus-Notes.html" rel="ugc">https://www.experts-exchange.com/questions/20387010/Receiving-HTML-Newletters-in-Lotus-Notes.html</a><br />

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HI,
Check this link.
Hope it helps you
https://www.experts-exchange.com/questions/20387010/Receiving-HTML-Newletters-in-Lotus-Notes.html [https://www.experts-exchange.com/questions/20387010/Receiving-HTML-Newletters-in-Lotus-Notes.html]


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I have users (and it has happened to me as well) that get email from web sites that contain graphics which do not display properly. They show up as a box with a red x in it. I've seen technotes regarding this, but only is they are PNG images. Any thoughts?
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I have users (and it has happened to me as well) that get email from web sites that contain graphics which do not display properly. They show up as a box with a red x in it. I've seen technotes regarding this, but only is they are PNG images. Any thoughts?

Incoming email displays incorrectly

Lotus Software produced the Lotus 1-2-3 spreadsheet program, and later developed Lotus Notes, a groupware and email system. Following its acquisition by IBM, the Notes and Domino client/server collaborative platform were expanded to include functions such as email, calendars, to-do lists, contacts management, teamrooms, discussion forums, file sharing, microblogging, instant messaging, blogs, and user directories. IBM also release SmartSuite, a comprehensive office suite, and followed that with Symphony, unrelated to the Lotus suite of the same name.