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How do I unistall Network Associates Management Agent on NT4 without using the Mananagement Console?

Posted on 2003-03-07
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Last Modified: 2008-10-13
I am looking into a process for migrating from Network Associates Management Edition/VirusScan 4.0.3a to CA eTrust. I want to create an SMS Package to do the uninstall of VirusScan/Management Agent. I have located the silent uninstall script for Virus Scan, but the Management Agent doesn't appear in Add/Remove Programs.

The 3 .EXE's located in C:\WINNT\SYSTEM32\NTME\ don't give any clues. Can anyone help?
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Question by:KonradH
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ghana earned 300 total points
ID: 8089970
These are instructions to manual remove the Management Edition Client:

For Windows 9x machines log off and reboot into DOS.  Delete the C:\Windows\NTME folder and its contents . Reboot in windows, run regedit and delete the METHW95.EXE line from:
HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUNSERVICES\


Follow these steps to remove the agent from an NT system:
Stop the Network Associates Management Agent.
Delete the NTME folder located in the System32 folder
Delete the services from the registry:
HKLM\SYSTEM\CurrentControlSet\Services\Network Associates Management Agent
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Author Comment

by:KonradH
ID: 8118382
Thanks for the response, I was hoping to be able to use the executables under \NTME to do the uninstall just as if the uninstall had been triggered from the Management Console.
Any ideas?
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Expert Comment

by:ghana
ID: 8118653
I don't think that this is possible. Otherwise McAfee itself won't give such a complicated manual uninstall instruction as I've posted in my last comment.
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Expert Comment

by:AdamBrighton
ID: 8121017
I am running into the same problem. I have about 4000 instances of VirusScan and EPO Agent to remove, and can't find a way of doing it cleanly.
I have managed to find an EPO uninstall program and a VirusScan uninstall program, they both work sometimes, but leave trails in the registry, and sometimes just does not work!

I then run into the problem of hooks into Outlook and the removal of the "Exchange Scan" add-ins, again I need to do this all remotely.

I am working on it so if I find something I will post it here.

This was for morel support.. ;-)

I have not been able to find anything from NAI about this apart from the long list of instructions that have been posted in the past..
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