How do I unistall Network Associates Management Agent on NT4 without using the Mananagement Console?

Posted on 2003-03-07
Medium Priority
Last Modified: 2008-10-13
I am looking into a process for migrating from Network Associates Management Edition/VirusScan 4.0.3a to CA eTrust. I want to create an SMS Package to do the uninstall of VirusScan/Management Agent. I have located the silent uninstall script for Virus Scan, but the Management Agent doesn't appear in Add/Remove Programs.

The 3 .EXE's located in C:\WINNT\SYSTEM32\NTME\ don't give any clues. Can anyone help?
Question by:KonradH
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 11

Accepted Solution

ghana earned 300 total points
ID: 8089970
These are instructions to manual remove the Management Edition Client:

For Windows 9x machines log off and reboot into DOS.  Delete the C:\Windows\NTME folder and its contents . Reboot in windows, run regedit and delete the METHW95.EXE line from:

Follow these steps to remove the agent from an NT system:
Stop the Network Associates Management Agent.
Delete the NTME folder located in the System32 folder
Delete the services from the registry:
HKLM\SYSTEM\CurrentControlSet\Services\Network Associates Management Agent

Author Comment

ID: 8118382
Thanks for the response, I was hoping to be able to use the executables under \NTME to do the uninstall just as if the uninstall had been triggered from the Management Console.
Any ideas?
LVL 11

Expert Comment

ID: 8118653
I don't think that this is possible. Otherwise McAfee itself won't give such a complicated manual uninstall instruction as I've posted in my last comment.

Expert Comment

ID: 8121017
I am running into the same problem. I have about 4000 instances of VirusScan and EPO Agent to remove, and can't find a way of doing it cleanly.
I have managed to find an EPO uninstall program and a VirusScan uninstall program, they both work sometimes, but leave trails in the registry, and sometimes just does not work!

I then run into the problem of hooks into Outlook and the removal of the "Exchange Scan" add-ins, again I need to do this all remotely.

I am working on it so if I find something I will post it here.

This was for morel support.. ;-)

I have not been able to find anything from NAI about this apart from the long list of instructions that have been posted in the past..

Featured Post

2017 Webroot Threat Report

MSPs: Get the facts you need to protect your clients.
The 2017 Webroot Threat Report provides a uniquely insightful global view into the analysis and discoveries made by the Webroot® Threat Intelligence Platform to provide insights on key trends and risks as seen by our users.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article investigates the question of whether a computer can really be cleaned once it has been infected, and what the best ways of cleaning a computer might be (in this author's opinion).
Curious about the latest ransomware attack? Check out our timeline of events surrounding the spread of this new virus along with tips on how to mitigate the damage.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question