asked on

In the contacts list I have theemail address and the fax number, it shoow like a duplicate on the contacts list.

Is there a way that I can somehow when the email address shows is the contacts list, that the fax number will not show, I have a client that has been asking me to somehow get rid of it, because he says that when he goes to look for a contact, sometimes he displays the fax number instead of the email address, is there somewhere where we can disable this feature, but yet still have the fax number.
I don't really know whether we can do it or not but I thought I ask,
Thanks for your support and cooperation in this issue. He is using Outlook 2002 on a windows 2000 environment.
Sincerely
Maria Escamilla
Pacific General Inc.

aeklund

From with outlook and when you in the contact folder, select view, current view, customize current view.

Then click the fields button and remove the fields (business fax) from the right side that you do not want to show.

It will still display if you open the contact details, but not in the preview pane.

Dabas

Alternatively, you can place the fax number in the comments textbox

Dabas

ASKER CERTIFIED SOLUTION

slink9

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

transeunte

Just to make the answer more complete, take a look at this:

[quote]
This behavior is by design in the Outlook 2002 Address Book. Recipients who have both an e-mail address and a fax number are listed twice; once for the e-mail address and once for the fax number
[/quote]

The link is: http://support.microsoft.com/?kbid=305361

Hell, they implement a new feature that I DONT WANT, I DONT CARE, AND I DONT LIKE, and now I should waste my time, doing a "work-around" in my system, just to keep working the same way I've been, in the last couple years.

...and that's why many people just LOVE microsoft!