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Veritas Remote Agent Install problem

Posted on 2003-03-07
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Last Modified: 2013-12-01
I have 2 NAS Server's, Dell's 715 & 725 and am trying to install Remote Agents for Veritas ver 9 but I am getting a 'Timeout semphore'. Can anyone help please?
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Question by:katbaz
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12 Comments
 
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Expert Comment

by:kiranghag
ID: 8092402
is the connection link okay, this may be occuring due to network timeout..
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Author Comment

by:katbaz
ID: 8093388
It seems ok, as hey are on the network and being accessed all the time.
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LVL 8

Expert Comment

by:heskyttberg
ID: 8095639
Hi!

Try and install the agent locally directly on the server instead.

Regards
/Hans - Erik Skyttberg
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LVL 4

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by:pratigan
ID: 8103212
Hello Katbaz,
For 20 points...I will point you in the direction in which you should go.  Check to see if there are software patches that need to be applied, OS compatability etc.  Here is a link that you can search.  I performed a search on "install Remote Agents" and I got a complete step by step on how to install and compatablity.....
http://support.veritas.com/ 
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LVL 34

Expert Comment

by:arbert
ID: 8106094
Veritas also had some problems installing if Windows was utilizing the /3gb or /pae switches.  I don't know if those NAS are utilizing Windows like the SAN we us does or not--something to look at.

Brett
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LVL 1

Expert Comment

by:compuphonic
ID: 8107571
Have a look at the following:

http://seer.support.veritas.com/docs/247059.htm
http://seer.support.veritas.com/docs/239758.htm

Although they refer to the PowerVault 755, I did see other references to the 725 saying similar things.

It appears that the OS on these is detected by BE as being Advanced server (I know in reality its not), and not licenced for the version you have.

Admitedly, this info applies to BE 8.5/8.6 but I'm not aware of Veritas making any major licensing policy changes in you favour.
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Expert Comment

by:skitch12
ID: 8431660
First of all... replace network cable.

Check event logs for network related issues. Could possibly be hardware conflicts. (Personal experience with SCSI.)
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LVL 34

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by:arbert
ID: 8431717
katbaz, have you found any solution?  If not, are you running SCSI or Fibre?

Brett
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LVL 34

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by:arbert
ID: 8717899
What's the status on this question?????
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by:LucF
ID: 10133813
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

Answered by compuphonic

Please leave any comments here within the next seven days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

LucF
EE Cleanup Volunteer
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by:arbert
ID: 10134083
I'm not sure we can say that any of the above answered the problem.

I recommend PAQ/No Refund
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Computer101 earned 0 total points
ID: 10189475
PAQed - no points refunded (of 20)

Computer101
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