USB port will not recognize camera as device
Posted on 2003-03-08
I have a Compaq 5600 with windows ME. Digital Camera is a Kodak DX4900. I have installed and uninstalled software from camera mfg. Is had worked previously. The software is there, however, it cannot find a the camera. I have tried transferring pictures from both the dock and directly to the camera from both front USB ports. I have updated the BIOS with a download from Compaq. I have reinstalled the USB drivers by uninstalling the USB ports and having the computer reinstall them. When I check system hardware it says divice is working properly. However, one USB port listed has a green circle with a question mark. I have tried to install new drivers, however, it says the best driver is being used. I cannot choose another driver because it requests a Windows ME disc. which I don't have because the
computer came with the ME installed from the factory. I have tried reverting the computer back to an earlier date, when the camera did transfer pictures, to no avail.
I have also tried downloading the software from the Kodak web site.
While I was "investigating" I noticed that my file MSPaint.exe, is missing from my computer. I don't believe that has anything to do with the USB, but I would like to know how to get that back. It is not listed under Accessories in Windows options. Thank you