HP computer with Win 95B crashes when using web brouser on DSL
Posted on 2003-03-08
I am working on an HP computer with Win 95B installed running on a DSL network.
When either Internet Explorer or Netscape is run the computer will hang and re-boot. There is no blue screen or other error message indicating the what the problem might be. The failure can happen immediately on starting the brouser or it might take several minutes but it always crashes.
This problem did not happen with a dial-up connection.
The computer will be OK if logged-in to the network or working off-line. The failure mode is always the use of the web brouser.
I am thinking the problem is in the ethernet card or its drivers but I am not sure. There are no problems or conflicts listed in Device Manager for the ethernet card or any other device. The card is a Netgear FA311/312. I have checked their knowledge base but there was nothing listed there.
Also, there is a second computer (HP laptop) running WinXP on the DSL connection and it works OK.
Has anyone run into this before?
thanks for your help