?
Solved

account settings can't be saved?

Posted on 2003-03-09
5
Medium Priority
?
144 Views
Last Modified: 2010-04-07
I have a problem with Microsoft Outlook. When I try to change my account settings (for the one account I use) it works while the computer runs. But when I restart the computer the settings have returned to the settings that were there before (old account settings). I have tried to make a new account instead of changing the old one, but the same problem happens. What could be a solution to permanently change the settings?

Thank you for an answer,

Heleen
0
Comment
Question by:Heleen
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 23

Accepted Solution

by:
slink9 earned 320 total points
ID: 8097398
Have you tried setting up a different profile?
0
 

Expert Comment

by:bikerchris
ID: 8098330
Going to Control Panel and mail, check it's pointing in the right direction for your mail account. Inconveniently I'm just formatting my hard drive so I can't tell you accurately. BUT ARE YOU:

Connecting to a LAN at work
Silly Q - Shutting your PC down properly as this would mean settings weren't being saved.

Cheers,

Chris
0
 

Expert Comment

by:marzi
ID: 8100295
slink9 could be on the right track. Try going to 'Control Panel' and then to 'Mail'. Remove the outlook profile you use and create a new profile. Make sure you know how you connect to your mail server and the settings etc before you do this though. Ensure the new profile is the default profile. From what you've said this SHOULD fix your problem... goodluck.
0
 

Expert Comment

by:marzi
ID: 8100305
Also ensure any unused profiles are removed. Although most machines only utilise one profile it is not uncommon to use multiple profiles... so make sure you don't delete one that is still current.
0
 

Author Comment

by:Heleen
ID: 8101911
Thank you for this suggestion. It seems to work, in the new profile the settings are saved properly. It does seem a bit elaborate, as I now have to copy things like the address book and all the other settings from the main user (first profile) to my own profile. So it does the trick, but I am not convinced this is the easiest or most straight forward way.

However, I'm much helped, so thanks again!

Heleen
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question