Unable find my mail/addresses/preferences after downloading new version Outlook Express

Posted on 2003-03-09
Medium Priority
Last Modified: 2010-04-14
Hi !

I am new to Mac. I downloaded new version of OE 5.0.6 and copied to my HD as per instructions.

My previous version was 5.0.2.

When I opened OE it appeared the new version screen without all my previous mail saved in the older version+address book and preferences and mail saved in different folders.

How can I get back my mail. Hope is not lost !

Thanks for your kind help.

Question by:fcamagni
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LVL 30

Accepted Solution

weed earned 100 total points
ID: 8099353
Usually when you get a new version of OE it asks if you want to import your data from the old version. If you clicked no, it probably created a new set of preferences. Otherwise there are import functions in OE that will import your old stuff. You just need to find your data folder from the last version and select it when importing.

Expert Comment

ID: 8100819
If memory serves me right, OE creates a folder for each identity where it stores all such info.  You should find it inside a folder called "Microsoft User Data".  Do a search for "Microsoft User Data" and see if you have more than one.  If you do, then one will be for your older version of OE.  Move the identity folder from it into the new one and you should be back in business.  Note that that may erase any saved data in the newer one so you should make a copy of it first, just to be safe.  If you only have one Microsoft User Data folder, then look to see if it has two identity folders in it.  I doubt that it will, however, because if it did, you would get a message asking which identity it should use each time you launch OE.


Author Comment

ID: 8102797
I have no clear steps to find my solution
LVL 30

Expert Comment

ID: 8104864
Say what? We BOTH gave you steps. If you're still not sure what to do, ask follow-up questions.

Author Comment

ID: 8111406
I have solved the problem, thanks a lot for your help.



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