Link to home
Start Free TrialLog in
Avatar of SpEJay
SpEJay

asked on

installed software...mess's up windows...

I have purchased components and built a new pc from scratch , the motherboard is gigabytes 8inxp if it helps. I partitioned and formated the hard drive , then installed windows 98 Second Edition , everything works fine , then i tryed installing some software which came with my graphics card (Hercules 9700 3D prophet pro) , suddenly i couldn't boot up windows , apart from in safe mode. i couldn't resolve the problem , so i formated my hard drive , installed windows again , and this time i installed some software which came with the motherboard , and now i can't get in 'my computer' folder at all , it wont open , i press ctrl alt delete , and the folder isn't responding. I tryed to un-install the software which i installed , but it wont let me. I dont know what to do from here.
   I installed all the drivers and got things setup , then windows messed up like this. I dont want to keep formating my hard drive , and i dont know why its happening. Thanks
Avatar of drcspy
drcspy
Flag of New Zealand image

can you start in safe mode and if so can you access 'my computer' from that ?......

safe mode = Hit F5 while booting to get ther
Avatar of SpEJay
SpEJay

ASKER

yes i can access it from safe mode
Avatar of SpEJay

ASKER

also their isn't enough memory to run scandisk , when i try to run it. :S
alright if you can access 'my computer' from safe mode then go there ....and do this
startbutton/run ........type in msconfig then hit enter
when you get the msconfig box up ........goto startup tab and UNTICK almost everything except the real basics
also set the system so that it wont 'run' config.sys and autoexec.bat
then try restart.......things should be ok then.......
if that's the case then you slowly reverse the process tickin something in 'startup' then restarting and see if the problem returns .......do the same with config.sys and autoexec.bat it'll take a few restarts etc but you will isolate the problem in the end......
Avatar of SpEJay

ASKER

ok thankx , i'll go try that now , thing iam worried about though , is that it just happened for no reason , any chance i could have your email address , or if you use msn messenger , your addy their so i could get in touch about it , how it goes when i've tryed what you said? email me : spejay66@hotmail.com , thankx! your help is greatly appreciated!
Avatar of SpEJay

ASKER

Thankx a lot for your help dude!!! its worked, i narrowed it down and its the config.sys , which is causing the problem , its good to start up and do everything without it , but what should i do to sort the config.sys problem out? i really appreciate ur help!
ASKER CERTIFIED SOLUTION
Avatar of stevenlewis
stevenlewis

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Good work Steve! SpEJay: You should have a cd that came with your motherboard and you will want to run the chipset driver for your motherboard. It sounds like you may have an agp card and bios is probably indicating pci, this needs to be checked also to get the video working properly. :>) Dave
or else you can type a REM - and a blank space infront of the offending line.....
and if you cant find the driver cd......then how about telling us the motherboard number so we maybe help find the drivers ???
Yes, it should be REM (was thinking *.ini files)
Avatar of SpEJay

ASKER

Thanks people , i have installed the chipset driver already , it is an agp card , dont know about bios indicating pci? how do i check that? , as far as i know its all ok now.
Avatar of SpEJay

ASKER

to the point goodness
SpEJay: If it is working now I wouldn't worry about checking the bios. :>) Dave