I can't get my hp960 to print from usb

Posted on 2003-03-10
Medium Priority
Last Modified: 2010-04-12
I had a different hp on it before and it printed fine I think it has something to do with the name of the port the old printer port had a specific name related to the printer model "USB/DeskJet_840C/CN0BA1P181LB
I tried to change the 840C to 960C but no luck.
Any help would be humbly appreciated
Question by:leocott
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Accepted Solution

potsy earned 1000 total points
ID: 8112944
I think you need to re-install your drivers.  First I would unplug all of the printers.  Then I would go into add/Remove programs in the control panel, and remove any left over hp software.  Then I would put in the CD that came with the printer.  Follow the on screen instructions and don't plugin the new printer until it asks you.


Author Comment

ID: 8113571
I ended up uninstalling all files associated to the hp960 from the OEM install disk that I fanagled from a friend.
I then did a clean install from the OEM install disk and VOILA usb port was configured and I was given a drop down box with a usb/960c..... choice in it.
Once again thank you,

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Printers have changed substantially in the last 30 or so years, not just in technical capabilities but in cost and usage as well.  Printers were originally used for interfacing with the operator, not necessarily for printing copy or pictures. In …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question