RosemaryLorraine
asked on
I have installed a new hard drive . It won't install.
I put a Seagate 40gb 7200 hard drive in my computer - HP Pavilion 6609 with XP pro OS and 320 m ram.It is formatted and partitioned - Drives E and F with 19.0 and 18.2 GB respectively. "My computer" shows them to be on my computer and I have put some programs on E. However, the device manager tells me that neither E drive nor F drive are installed. - I have attempted to reinstall the drivers through the Hardware Update Wizard(several times), but an error report always comes up before completion telling me that one of the filter drivers installed is invalid. The Hardware box in the E drive properties box tells me the drivers are not installed (code 28).
Thanks
R.
Thanks
R.
Hello,
1) quick thought... did your hard drive come with a setup disk? Some hard drives come with setup disks that allow the computer to CORRECTLY identify the hard drive. If it has come with one, and the data that was copied to the new hard drive is expendable than I reccommend you pop in the floppy or CDROM that came with your hard drive and reboot. there should be a quick setup screen that will guide you through until it is set up properly. Also it should partition and format the drive for you... and XP should recognize the drive correctly.
2) Have you tried searching for device drivers for your hardware for use with Windows XP? there may be some sort of conflict that is XP related, and you can probably find some sort of fix online. Sorry if this isn't helpful to you...
-RiGMiK
1) quick thought... did your hard drive come with a setup disk? Some hard drives come with setup disks that allow the computer to CORRECTLY identify the hard drive. If it has come with one, and the data that was copied to the new hard drive is expendable than I reccommend you pop in the floppy or CDROM that came with your hard drive and reboot. there should be a quick setup screen that will guide you through until it is set up properly. Also it should partition and format the drive for you... and XP should recognize the drive correctly.
2) Have you tried searching for device drivers for your hardware for use with Windows XP? there may be some sort of conflict that is XP related, and you can probably find some sort of fix online. Sorry if this isn't helpful to you...
-RiGMiK
If you cant see disk management on the left panel, tick the + next to storage and it should expand it. Now you should see it.
BDog
BDog
One question, what is actually showing for disk drives in the device manager? The only thing that should show here is the Hard Drive model and not the drive letter assignments or partitions (these are in the disk management component of the Computer Management Console). In your case, you should have 2 drives (I am assuming you have a C: drive with the OS).
BDog
BDog
Make sure you are logged in as Admin. before you do the hardware wizard or it won't let you load the drivers for the device.
ASKER
Comment to Baddog.
The device manager shows a yellow icon with black ! in front of the new hard drive no.
Yes, my original drive is the C drive. The new hard drive shows up as E and F drives in My Computer and appears to be formatted and partitioned correctly.
Comment to bburke 2284
I am logged in as administrator.
Comment to RiGMiK
No set up disk came with the new hard drive, but I do agree that there is some conflict with drivers - maybe with one that is already installed! but which one?
The device manager shows a yellow icon with black ! in front of the new hard drive no.
Yes, my original drive is the C drive. The new hard drive shows up as E and F drives in My Computer and appears to be formatted and partitioned correctly.
Comment to bburke 2284
I am logged in as administrator.
Comment to RiGMiK
No set up disk came with the new hard drive, but I do agree that there is some conflict with drivers - maybe with one that is already installed! but which one?
Have you tried uodating your BIOS and Driver from HP website?
Link here:
http://h20015.www2.hp.com/en/softwareCategory.jhtml?lc=en&pagetype=software&prodId=hppavilion19352&sw_lang=en
BDog
Link here:
http://h20015.www2.hp.com/en/softwareCategory.jhtml?lc=en&pagetype=software&prodId=hppavilion19352&sw_lang=en
BDog
If updating BIOS and driver does not help, try another IDE cable or putting the drive on the seconadry controller.
BDog
BDog
ASKER
Comment to BadDog.
BIOS and IDE cable are O.K. The new hard drive is set up as a slave to the original on the same IDE cable.
Am convinced it is a driver problem, conflicting with one already installed, but cannot work out which program contains the conflicting driver!
BIOS and IDE cable are O.K. The new hard drive is set up as a slave to the original on the same IDE cable.
Am convinced it is a driver problem, conflicting with one already installed, but cannot work out which program contains the conflicting driver!
Hello,
I may have a solution for you after all... There should have been software with the hardware that you purchased. I am including a link to a diagnostic tool to test and evaluate the hard drive that you have. Here is the link for the tool:
http://www.seagate.com/support/npf/seatools/seatoold.exe
Also, here is the link for the instructions to use the tool:
http://download.seagate.com/seatools/registration.nsf/d_file_return?openform
And here is a link for installing Seagate DiscWizard... Seagate discwizard is the program that should have come with the drive, it will install the drive for you properly on any windows based operating system. From the page, there is also a web version that will diagnose your machine while you are online... it should eliminate any problems that you are having:
http://www.seagate.com/support/disc/drivers/discwiz.html
Let me know the outcome please :)
I may have a solution for you after all... There should have been software with the hardware that you purchased. I am including a link to a diagnostic tool to test and evaluate the hard drive that you have. Here is the link for the tool:
http://www.seagate.com/support/npf/seatools/seatoold.exe
Also, here is the link for the instructions to use the tool:
http://download.seagate.com/seatools/registration.nsf/d_file_return?openform
And here is a link for installing Seagate DiscWizard... Seagate discwizard is the program that should have come with the drive, it will install the drive for you properly on any windows based operating system. From the page, there is also a web version that will diagnose your machine while you are online... it should eliminate any problems that you are having:
http://www.seagate.com/support/disc/drivers/discwiz.html
Let me know the outcome please :)
ASKER
Comment to RiGMik.
Have downloaded and run discwizard from Seagate. The device manager still tells me a filter driver is invalid and won't install. I will keep looking for what I believe is the offending program that contains the conflicting driver.
Thank you for your help. I think I am getting somewhere.
Have downloaded and run discwizard from Seagate. The device manager still tells me a filter driver is invalid and won't install. I will keep looking for what I believe is the offending program that contains the conflicting driver.
Thank you for your help. I think I am getting somewhere.
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ASKER
Comment to bburke2284.
I replaced my CD ROM drive with a CD writer about 12 months ago. Part of the software package was a DLA program. I uninstalled it, and the new hardware installed itself immediately - along with a flash card reader (G drive)that was doing the same thing.
Thank you very much for all your help.
Thanks also to Baddog and RiGMiK.
I replaced my CD ROM drive with a CD writer about 12 months ago. Part of the software package was a DLA program. I uninstalled it, and the new hardware installed itself immediately - along with a flash card reader (G drive)that was doing the same thing.
Thank you very much for all your help.
Thanks also to Baddog and RiGMiK.
Let me know what you get.