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cannot open .pst file with outlook 2000

Posted on 2003-03-12
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Last Modified: 2010-04-07
I cannot open (File->Open->Personal Folders File) or import a particular .pst file with outlook 2000.
I do not get any error messages, all it does is open all the typical folders (contacts, deleted, drafts, inbox, etc.) but they are all empty. All my thousands of messages are gone!
My .pst file is 214,377,472 bytes, and is not read-only.
My outlook is 2000 SP-3.
I have tried SCANPST.EXE, which reported no errors.
Thanks for your help.



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Question by:taneadam
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15 Comments
 

Author Comment

by:taneadam
ID: 8123765
No, the .pst is not a backup.
It's just been copied from C:\Documents and Settings\User\Local Settings\Application Data\Microsoft\Outlook.
Does this make a difference?
On other computers I have simply copied this file, and then dropped it into the new systems defualt location, and the emails and folders appeared when I started outlook.
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LVL 23

Expert Comment

by:slink9
ID: 8123808
That is also my experience.  Have you checked the Read-Only bit on the file?
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Author Comment

by:taneadam
ID: 8123833
It's not read-only.
I even changed it to read-only to produce an error.
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Author Comment

by:taneadam
ID: 8128815
I am willing to give more points to somebody here.
I'm really desperate for any input at all.
Is there some way to recover data from a pst file?
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LVL 23

Expert Comment

by:slink9
ID: 8129430
Yes.  BACKUPS.  When you lose something and you have backups of it you put it back and it is no big deal.
Do you still have the original file?  Can you open that one?
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Author Comment

by:taneadam
ID: 8129487
I do have the original, on a cd.
That is the one I cannot open.
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LVL 23

Expert Comment

by:slink9
ID: 8129757
I would guess that the actual original (on the computer it came from) no longer exists.  If you have put it back and unchecked the Read Only bit and have tried the other things suggested you may be SOL.
Is it important enough to pay a service for recovery?
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Author Comment

by:taneadam
ID: 8129817
It is important enough to pay for recovery.
Can you suggest anything in that regard?
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LVL 23

Accepted Solution

by:
slink9 earned 1500 total points
ID: 8129863
Take your pick - http://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=outlook+recovery
I have never lost anything THAT important (fortunately) so I don't have a first-hand recommendation.
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Expert Comment

by:namwoB
ID: 8152543
You can NOT open a PST file on a cd, the file needs to have write access.  Simpley copy the file to the harddrive and point Outlook to the file, this should solve your issue
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LVL 23

Expert Comment

by:slink9
ID: 8152590
Notice that the file has been copied to the hard drive and the RO bit has been unchecked.
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Expert Comment

by:namwoB
ID: 8152659
Okay.  Sorry just when I saw it was on a CD, I had to ask.  So where did you put the PST file then?  Back in the same location as it was before?  You can put the file actually anywhere.  When I import my PST file back on a new install, I first start Outlook and configure the accounts, etc.  That way I create a PST file with no data on it.  Then I rename or delete that file.  Then when you open up Outlook again it prompts for location of pst file.  Then you direct Outlook to the new location whatever that may be.
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LVL 23

Expert Comment

by:slink9
ID: 8152697
It sounds like all has been tried but the file is corrupt.
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