Changing or adding printer with JetAdmin 2.53

Greetings.  On my new job, I recently inherited a small network of PCs and printers.  There are 3 printers running off a HP external JetDirect device.  Connected to that JetDirect are 3 different printers, one HP LaserJet 5, and two older dot matrix printers.  What I would like to do is replace the HP LaserJet 5 with a HP LaserJet 1200, but still have the printer shared out with the same name and such.  Since I inherited this network, I am not very familiar with how they added the printers to the JetDirect.  All I could find is that one PC on the network had JetAdmin v.2.53 on it and the printers being shared could be configured there.  Easy enough I thought, I would just physically swap the printers and then have JetAdmin recognize the new printer.  It didn't.  The model for the device listed, still said HP LaserJet 5 and I couldn't figure out how to either change the model or update the driver so JetAdmin recognizes a new printer is present.  When I connect the new printer, JetAdmin says that the printer is offline or there's a network problem.  When I reconnect the old printer, everything works fine.  

I know this should be an easy thing to do, but I couldn't figure it out myself.  Any suggestions would be greatly appreciated.  Thank you.
jcksAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

pyschesCommented:
ok best thning for you to do here is to uninstall jetadmin, delete all the ports and get a program called Install Network printer Wizard.

you can download this for free from HP's website.

http://pandi.itrc.hp.com/busprod/LCCatAtAGlance/0,12426,type=13037^category=64180,00.html?lsidebarLayId=278

the reason behind this is that the program you are using called Jetadmin is obsolete, ahnd has been for nearly two years now.

Hp have shifted to a different type of port -  the HP standard port (either tcp/ip or ipx/spx). The jetdirect ports created by jetadmin use hardware addresses, and cause multiple problems with many operating systems.
oh and the version you have is also very insecure.


if in doubt download Install Network Printer WIzard, and install it on your machines.

then  uninstall Jetadmin, and the ports and run the INPW wizard.

this will find the printers, configure them and install the drivers and give you the option to share the printers as well.


if you have problems uninstalling Jetadmin, call ho and they should be able to send you out a few tools to help you remove this.


hope this helps.
pysches.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jcksAuthor Commented:
thanks for the reply pysches.

I was really leaning against uninstalling and installing new printer software, but after reading your reasons why, I guess that would be the way to go.

I am cringing at the thought because these PCs have a custom application on it that has it's printing functions programmed to work with the current JetAdmin setup.  So it's been working for a long time and since I inherited it, I don't want to be the new guy that comes in and installs the new printer and software and all of a sudden, nothing prints!  Let's hope the previous person working on this left some good procedures on how to configure the custom app to use these printers. I'm sure it shouldn't be that bad.

In the mean time, just in case it doesn't work, is there a workaround for my scenario using JetAdmin?  


0
jcksAuthor Commented:
thanks for the reply pysches.

I was really leaning against uninstalling and installing new printer software, but after reading your reasons why, I guess that would be the way to go.

I am cringing at the thought because these PCs have a custom application on it that has it's printing functions programmed to work with the current JetAdmin setup.  So it's been working for a long time and since I inherited it, I don't want to be the new guy that comes in and installs the new printer and software and all of a sudden, nothing prints!  Let's hope the previous person working on this left some good procedures on how to configure the custom app to use these printers. I'm sure it shouldn't be that bad.

In the mean time, just in case it doesn't work, is there a workaround for my scenario using JetAdmin?  


0
Cloud Class® Course: Microsoft Exchange Server

The MCTS: Microsoft Exchange Server 2010 certification validates your skills in supporting the maintenance and administration of the Exchange servers in an enterprise environment. Learn everything you need to know with this course.

jcksAuthor Commented:
thanks for the reply pysches.

I was really leaning against uninstalling and installing new printer software, but after reading your reasons why, I guess that would be the way to go.

I am cringing at the thought because these PCs have a custom application on it that has it's printing functions programmed to work with the current JetAdmin setup.  So it's been working for a long time and since I inherited it, I don't want to be the new guy that comes in and installs the new printer and software and all of a sudden, nothing prints!  Let's hope the previous person working on this left some good procedures on how to configure the custom app to use these printers. I'm sure it shouldn't be that bad.

In the mean time, just in case it doesn't work, is there a workaround for my scenario using JetAdmin?  


0
jcksAuthor Commented:
whoops, sorry for the repeat posts, browser is acting weird.
0
jcksAuthor Commented:
thanks pysches, your answer seemed to do the trick!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.