Problem with Microsoft Wireless Optical Desktop keybard

Posted on 2003-03-12
Medium Priority
Last Modified: 2012-06-27
I had both the keyboard and mouse working like a champ until a week ago then the keyboard stopped working all of a sudden. I had been enjoying the wireless freedom and optical bliss for about a month at this point. I use the "when in doubt, reboot" strategy for stuff like this so I rebooted my Windows NT 4.0 Server (SP6a) and woh, the PC started making a noise like there was a key "stuck" on the keyboard. Went with that assumption and made sure no key was stuck. Just for kicks, I removed the batteries from the keyboard and re-started the PC. Same thing, noise right at startup when the computer goes through memory check. So right now, I am using a wired keyboard and just the mouse from the optical wireless package. The rodent is under control and behaving as rodents should. Microsoft support site, Wireless Optical Desktop FAQ and google have not been helpful. Any help appreciated to get the keyboard going ...

Question by:jchopde
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Assisted Solution

sntsfn earned 1000 total points
ID: 8128316
have you tried hitting the connect button on the keyboard and IRa device, also check your connections on the back of your pc.

Author Comment

ID: 8128388
Yes, tried that :-( I know the Keyboard connects to the receiver because there is an "F Lock" key on the keyboard which lights up the "F Lock" light on the receiver. But this is the only key that seems to work. Hitting CAPS LOCK or NUM LOCK do not give me the lights on the receiver that I used to see before.

Accepted Solution

raven_illusion earned 1000 total points
ID: 8202042
maybe a dead keyboard, had a simular issue with a wireless kbd (not a microsoft, logitech I think) and it was the board.
Call support and see what the warranty is on it, may need to be replaced.

Author Comment

ID: 10893810
Points for being kind enough to respond. I was cleaning up my Question history. Completely forgot about this thing which is now over a year old !

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