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Error Acrobat PDFWriter: unable to generate output file.

Posted on 2003-03-13
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Last Modified: 2010-04-03
Hi!
I have installed Acrobat 4.0 in a Win95 OSR2, but when i want to print a default page from Acrobat PDFWriter the message error say:unable to generate output file, cancel job. I tried to reinstall Acrobat 4.0, clean the registry... but the error is always the same. I need to generate diferent files from others applications and i get only the message error or the document go to the local print. I have installed the same Acrobat 4.0 in other PC and it works correctly. Help, please! I haven´t found any information about it.

Sorry, I write from Spain and i don´t speak english very well.

Bye!
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Question by:Prometeo
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8 Comments
 
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Expert Comment

by:pratigan
ID: 8128309
First... Check the system compatability on the win95 system.  Make sure that the version of Acrobat is capable of being placed on the win95 machine.  Whats the specs of the system: processor, RAM..
Here is a link that gives you alot of feedback on printing from Acrobat.  This is a great reference point for you.



http://search.adobe.com/cgi-bin/query?mss=simple&pg=q&what=web&fmt=.&q=Error+Acrobat+PDFWriter%3A+unable+to+generate+output+file&rd=&where=www_search_main&superq=error+acrobat+pdfwriter%3A+unable+to+generate+output+file&op=&v1=&v2=&v3=&v4=&v5=&index=AdobeCom&stq=50

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Author Comment

by:Prometeo
ID: 8136477
Hi, Pratigan.
The computer is a Compaq EXD, 1 GHZ, 64 MB RAM and 20 GB HD. I have another similar computers working with Acrobat 4.0 and they are working ok. The only diferent between this PC and the others is the printer, Lexmark S1855. The computer that failed has installed MS Personal Web Server too. I think the problem is a component that it´s not installed on the computer (*.dll, *.ocx...). But I don´t know what it´s. If I don´t find a solution I´m going to install Win95 again to solve the problem.
I haven´t found nothing about it in the Internet.
Thanks for your help, Pratigan!
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Expert Comment

by:pratigan
ID: 8136924
Something to try... can you print to a file and then print the file from acrobat reader ?
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Author Comment

by:Prometeo
ID: 8139167
Hi, Pratigan!
No, i can´t do it. When i try to generate some file to PDFWriter appears the "fatal" error.
The program says i have to change the drivers file to PDFWriter.
Thanks again, Pratigan.
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Accepted Solution

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pratigan earned 40 total points
ID: 8151703
It sounds like you are able to print but only locally ?? Is this true ? If so, can you print a different document created from some other source, like Word, to a network printer ? If you cnanot print from other source as well, then your network printer setup is corrupt, delete the network printer setup and reestablish.
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Author Comment

by:Prometeo
ID: 8244074
Pratigan, at last i´ve install again Win95 and now it work ok. This is the solution more fast, i think so. Thank you very much for your help. I hope you con help me in others question in the future. You get the points.

Bye, see you later.
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Author Comment

by:Prometeo
ID: 8244083
Thanks again, Pratigan
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Expert Comment

by:pratigan
ID: 8245390
Thank you !
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