Cannot Receive Attachments
Posted on 2003-03-13
I have an end user who is unable to receive a certain attachment from a sender. This attachment is in .DOC format. She has MS Word 2002 installed (along with the entire Office XP suite). She receives attachments from everybody else, no problem. Everybody else can receive attachments from this sender. This end user requested that one of the recipients who received this attachment forward the e-mail to her. They did, and the attachment still did not come through. I'm stumped. Anybody care to venture a guess and uncover (the probably simple thing) I've overlooked? I appreciate the help!