I hope someone can help me. I was printing along just fine when all of a sudden my HP 970 Cse started printing only pink (shades of) and black. So, I changed the color cartridge.
No luck. It still prints only pinks and black.
So, I checked the drivers w/ HP, everything is fine there. Did all the wizards I possible could and nothing has helped.
That was last night.
Today, I took out the cartridges and over on the right inside the machine started pulling out yukky dried old ink from the inkwell (didn't even know that was there til I got so frustrated with this thing!)
I got alot of old ink out of there, put the new cartridges back in and it STILL only prints the black and pink. I'm totally frustrated now. I hope one of you wise ones can help me.
And, if anyone knows how to get all this ink off of my fingers, that would be great.
Di - printer frazzled