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Upload Problems

Posted on 2003-03-13
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Last Modified: 2013-12-14
Since getting broadband last year (NTL Home, 512kbps up 128?kbps down) I've been unable to upload pictures through SMTP or web upload without often massive distortion, ranging from just colour distortion to almost completely black images. Is this linked to unregulated speeds? It seems unlikely given the digital nature of the transfer. The problem is not just linked to images but they are the most frequently afflicted. The problem is also universal to the three other PCs sharing the connection.
Any ideas?
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Question by:danebdon
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by:blumley
ID: 8133494
This is very odd.  I'd say it has nothing to do with the DSL.  TCP/IP is a send/acknowledge protocol.  Therefore, every packet that is sent is acknowledged as being sent correctly.  Are you attaching the pictures or pasting them directly into the email body?  What email package are you using?   Have you tried using www.mail2web.com to attach a picture and send it?
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by:danebdon
ID: 8135079
I am doing all of these things and still suffering the problem. The only time I do not, is when I use FTP to upload to my ISP provided wepsace.

a)using as a background in an email
b)attachment through email
c)all hotmail attachments
d)geocities uploads
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Expert Comment

by:Nerdstream
ID: 8253687
It could be that your images are being converted by your email program to JPG or GIF from a BMP or other format frequently this will change the nature of the image and distrot the quality of it.  I would recommend you try this - download and install Jasc's Paint Shop Pro trial and convert your image to a JPG using the wizards provided.  They will allow you to see the output as it will be saved.  Then try your attchment again.

Windows XP will autoconvert your images to (smaller) size if you have this setting turned on as well - this to can be a problem.  You can dissable this feature as well.

Good luck with your problem hope this is of some help.
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Expert Comment

by:waveblaster
ID: 8292330
like was said previous tcp ip has various checks to ensure exactly what is transmitted is what arrives so i agree that is unlikely. try sending yourself an email with the attachment see if it opens ok its possibly a format issue.
 
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by:danebdon
ID: 8436322
I think the problem was Microsofts' shoddy http mail support (for hotmail)
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