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hp 690c printer problem.
i have hp 690c printer my color cadridge is empty for past 1 months even it still print black printouts. but when i give any printouts the orange led (for paper and cadridge problem) glows continuesly. i tried to remove and intall both cadridge but it glows continuesly. i cant even take any printer test page. but my friend said that his hp printer is working without color cadridge for past 6 months. is color cadridge is nedd for printer.
ASKER CERTIFIED SOLUTION
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I advise you to 'remove printer' and 'add printer'. I know it works. But before you remove printer , Please make sure that you have the drivers so that it won't be another problem again. If you don't have the drivers, you candownload them from www.driverguide.com
Yes, the colour cartridge is needed for a printer, even if you are taking only black prints.
Yes, the colour cartridge is needed for a printer, even if you are taking only black prints.
ASKER
i cant print even a test page so what is the problem. drivers are for windows printing.
Disconnect the printer-cable from the printer,
and use the "self-test" to print a "stand-alone" test-page.
Does this work?
and use the "self-test" to print a "stand-alone" test-page.
Does this work?
I hope it will work.