Can a Lost Diablo 2 Character Be Recovered?
Posted on 2003-03-14
I work for a nationwide technical support firm providing support for technology issues. Today, I received a call for Diablo 2 support regarding a high-level character that was lost during a bad shutdown. The customer said that his character, which still showed up as a saved character file, will no longer load since his software locked up after an upgrade. I gather that he has the file saved, and that it will open on other systems, but the character will not open on the customer's home PC where his copy of Diablo is installed. My best idea would be to remove/reinstall Diablo 2 and then open the character with the restored game. Will this work, and does anyone else have any other ideas?