asked on

OAB synchronization problem

Outlook clients has problem when synchronize the offline adress book.

It come out the error:

Task "Microsoft Exchange Server" reported error (0x8004010F): "The Operation Failed. An object could not be found.

Few weeks ago, I just kill the 1st exchange server without any replication. And after that, I just regenerate the New GUID to rebuild the system folder. Then this problem occur. Search through the Microsoft KB (275171), and the solution is to regenerate the GUID again. I did it but it failed again. The same error still occur.

Could anyone help me to solve this problem?

================================================

The following is the syn. log file:

19:02:39 Synchronizing Mailbox 'Tee Hong Yee'
19:02:39 Synchronizing Hierarchy
19:02:39 Synchronizing Favorites
19:02:40 Synchronizing Folder 'Inbox'
19:02:40 1 item(s) updated in offline folder
19:02:40 Synchronizing Views
19:02:40 Done
19:02:41 Microsoft Exchange offline address book
19:02:41 0X8004010F

==================================================

David Wilhoit

Are you actually able to generate an offline address book without errors? This is E2K, right?

D

lemontee

ASKER

Hi Kidego,

How can I generate the offline address book??
yup this is E2k.

lemontee

ASKER

Hi Kidego,

How can I generate the offline address book??
yup this is E2k.

David Wilhoit

Under recipients in the ESM,offline address lists folder. Right-click on the default offline address list, and choose rebuild. It should rebuild without errors. If not,you have other issues. Post the error message here if necessary.

d

lemontee

ASKER

Doenst come out any error and it just took few second to complete the task......

Tks

lemontee

ASKER

Doenst come out any error and it just took few second to complete the task......

Tks

David Wilhoit

It should be able to download in a little while, but I have seen ti take as long as the next day, online maintenance and all that. it'll work tomorrow for absolute sure, if not today..

D

lemontee

ASKER

Actually i face this problem few days ago. And today I just regenerate the GUID again.

================

12:37:26 Synchronizing Mailbox 'Tee Hong Yee'
12:37:26 Synchronizing Hierarchy
12:37:26 Synchronizing Favorites
12:37:26 Synchronizing Folder 'Inbox'
12:37:38 3 item(s) added to offline folder
12:37:38 Synchronizing Folder 'Outbox'
12:37:38 Synchronizing Folder 'Sent Items'
12:37:38 Synchronizing Folder 'Calendar'
12:37:38 Synchronizing Folder 'Contacts'
12:37:38 Synchronizing Folder 'Drafts'
12:37:38 Synchronizing Folder 'Journal'
12:37:38 Synchronizing Folder 'Notes'
12:37:38 Synchronizing Folder 'Tasks'
12:37:38 Synchronizing Folder 'Deleted Items'
12:37:38 1 item(s) added to offline folder
12:37:38 Synchronizing Views
12:37:41 Terminated in error
12:37:41 [0-0]

==============

this is generated by 11/3/03

David Wilhoit

that's fine, but until you actually rebuild the OAB, it won't download. Relax, and let the server settle down. It'll work.

d

ASKER CERTIFIED SOLUTION

Vahik

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

lemontee

ASKER

Thanks kidego and vahik...

try this morning after i done the GUID regeneration, it still cannot work... and Vahik remind me that the offline address list.... Oh.. God.... I select invalid offline address list... i select the one which is under the lost and found folder in the AD. I think this is the one when I kill the first exchange server and i didnt do the replication...

Thanks guy for help...

Vahik

this answer helped someone else who had exact same problem as u about couple of weeks ago .
I am glad it helped u out
Good Luck

Vahik

lemontee

why dont u close this question.

mpaull

I've been having the same problem for about a month now and absolutly nothing seems to help. I just did what was suggested in the 'accepted answer' and it didn't anything. I've replace the GUID, rebuilt the OAB,etc.. Tried just about everything.

Lori Flower

We've seen this on many occasions. Typically the problem is that the files did not get fully replicated to the oab server in question. We had an issue where we restricted the size of files being routed and that caused the oab not to get the full information. You will need to check the size of the file on ther server that generates the OAB and make sure that all the recplication servers are the same size. If not, something is stopping them from getting all the data. We've also seen that if the defaul offline address list is not associated to a file on the mailbox store. This is on the general tab in the properties of your mailbox store.