After fallowing the set guide instructios I'm having problems to make my new printer work. I have disabled the virus and the USB cable is not hook up until prompted as asked.Inserting the CD software and fallowing dialog box,this is the process after CD:
Plug printer to USB port (it shows a dialog box )- building drive information - new hardware found - windows is installing software. This where the problem starts, a window pops up (hpzglu05 this program has performed a illegal operation and will be shut down).Looking in the details box it says hpzglu05 caused an invalid page fault in module hpzglu05.exe at 0167:0040226b. Would somebody illuminate me with this conflict? please.