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i cant install xp

Posted on 2003-03-14
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Last Modified: 2008-05-29
i get this error trying to install xp pro on a new hard drive

ive changed out the ram
ive changed out the ide cable
ive changed out the cd rom
i tried it on another hd and i get a similar message with a black background
i get this message with a blue background

trap 00000002 ==================EXCEPTION========================
______________

tr=0028   cr0=80000011  cr2=00000000  cr3=00039000
gdt limit=03FF  base=0003F000    idt litmit=07FF  base=0003F400

cs:eip=0008:00315955  ss:esp=0010:00060580  errcpde=0000
flags=00000002  NoCy NoZr IntDis Down TrapDis
eax=8099ED06 ebx=8099ED00  exc=0000004A  edx=0000304A ds=0010  es=0010
edi=FFFFFFFF esi=803C2000  ebp=00060594  cr0=80000011 fs=0030  gs=0000

this is on a soyo kt333 dragon plus motherboard with amd xp 1700 and western digital 120G HD
please help me

i took the motherboard to get checked and it worked fine
0
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Question by:tekkgod
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30 Comments
 
LVL 6

Expert Comment

by:night_monkey
ID: 8140272
Hi Dbl-Trbl,

Have you tried checking the drive you're installing it on? It may be the problem.
http://support.wdc.com/download/index.asp
0
 
LVL 41

Expert Comment

by:stevenlewis
ID: 8140275
turn off the bios anti virus protection
0
 

Author Comment

by:tekkgod
ID: 8140300
i plugged a different drive to it and a similar message came out with a black screen instead...

the antivirus is off
0
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LVL 41

Expert Comment

by:stevenlewis
ID: 8140378
Is your ram matched?
test it with this
http://www.simmtester.com/PAGE/products/doc/docinfo.asp
are you booting to the cd, and partitioning and formatting from it?
0
 
LVL 41

Expert Comment

by:stevenlewis
ID: 8140382
the other thing to try is shut off the external cache (in the bios)
if it sets up it may be very slow
0
 

Author Comment

by:tekkgod
ID: 8140387
the ram is ddr266 and on one stick
im booting with the xp cd and trying to format it with the cd...
0
 

Author Comment

by:tekkgod
ID: 8140389
bios cache is disabled by default on this board

0
 
LVL 41

Expert Comment

by:stevenlewis
ID: 8140408
the trap usually indicates a mem problem, run the mem test
0
 

Author Comment

by:tekkgod
ID: 8140419
I used the ram from a working pc and still the same
0
 

Author Comment

by:tekkgod
ID: 8140433
I used the ram from a working pc and still the same
0
 
LVL 41

Expert Comment

by:stevenlewis
ID: 8140488
Please do not use the refresh button, it results in multiple posts
use the reload link under your name
0
 
LVL 24

Expert Comment

by:SunBow
ID: 8140724
First best is boot a known good DOS boot diskette. Use it to view and review access to the HW, RAM, HD, etc. If it can't do it, XP won't. Once it does, then one can move on to other settings and capabilities, including potential DOS tools.

Boot CD. Select repair. See what the XP install thinks of the config.

Try HD in another box. Work?
0
 
LVL 24

Expert Comment

by:SunBow
ID: 8140740
> and western digital 120G HD


also checl bios for permitting such a large drive, >65GB and validate it is primary master and separate from CD ribbon. Review all items detected by bios at bootup. This is white on bleck, but prior to exception errors
0
 

Expert Comment

by:micwal
ID: 8140796
Do you have the CPU or RAM overclocked or undervoltage?  Check your bus speeds and multipliers.  Does the motherboard support a 120GB HDD?  Some WesternDig HDD's require WesternDig's partition/HDD/controller software to operate properly.

There is a chance that the ide controller is having a problem.  Try to swap the devices that IDE0 and IDE1 are using.  If that fails use the HDD as master and the CDROM as slave on the same cables.  
0
 
LVL 6

Expert Comment

by:danich
ID: 8140832
Unfortunately without access to the XP installer source code we are all just shooting in the dark.

In general, a blue screen at any time indicates a hardware problem.

I have noted on >80G WD drives that the default jumper setting is cable select. The little blurb that comes in the retail box recommends leaving it at that to avoid "data corruption and access issues."
0
 

Expert Comment

by:bobinclt13
ID: 8142447
remove all the cards and try to installlllllllllllllllllllllllllllllllllllllllllllll











think this will work
0
 

Author Comment

by:tekkgod
ID: 8143209
the hd works
the ram works
ive removed all cards and still no
all the settings in the bios are on fail safe
dunno
0
 

Author Comment

by:tekkgod
ID: 8152580
where are the experts??


:::looking:::
0
 

Expert Comment

by:namwoB
ID: 8152629
Have you tried to use a different XP cd?
0
 

Author Comment

by:tekkgod
ID: 8152889
ive tried different  xp cd's
i have like 4 of them
0
 

Expert Comment

by:namwoB
ID: 8152935
How far through the installation do you get before it crashes?
0
 

Author Comment

by:tekkgod
ID: 8153105
barely the first part after is says Setup...bla blah blah
0
 

Expert Comment

by:namwoB
ID: 8153191
See if this article works:

http://www.soyo.com.tw/kb/kbdesc.php?id=66
0
 

Expert Comment

by:namwoB
ID: 8153235
0
 

Expert Comment

by:namwoB
ID: 8153255
Sorry ignore last post
0
 

Expert Comment

by:namwoB
ID: 8153778
Sorry ignore last post
0
 
LVL 6

Expert Comment

by:rustyrpage
ID: 8154462
Try to load all of the defaults in the BIOS and see what happens then.  It is possible that there is some setting in there that is messing you up.
0
 

Accepted Solution

by:
tekkgod earned 0 total points
ID: 8175023
well it was the cpu
the mobo doesnt like it for some reason
it likes a slower duron instead of the xp1700
the manufacturer claims to support up to amd xp 2200
but this fixed it
oh well
0
 
LVL 12

Expert Comment

by:paullamhkg
ID: 9246424
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is to:

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Please leave any comments here within the next seven days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

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