Always showing Incorrect Paper Size
Posted on 2003-03-15
When a particular user logs onto her computer,for her default printer her paper size shows US letter but she wants it to be A4.I select A4 then apply the change and click OK,but when I go back it shows US letter again.If I log onto that computer as myself it will show by default A4 for paper size.I've checked Regional settings and everything is set for Australia.I deleted the printers in the registry :>Hkey Local\System\Current Control Set\Control\Print\Environments\Windowsx86\Drivers\Version2-and Version 3.I also deleted the files under:System32-->Spool-->Drivers-->W32x86-->2.Problem still exists.
I've deleted her profile on the server and pc ,then logged in as the user on another pc.Paper size showed up as A4 so I Logged off as the user,checked the server that her new profile was created and then logged on as that user on her pc ,still no luck ,it came up as us letter.Has anybody got any suggestions?????