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usb modem and windows 98

Posted on 2003-03-15
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I have a problem trying to use an adsl USB modem with Windows 98 (first
edition). The modem and dsl line work fine with another PC running Win
2000. It's not a hardware problem because the modem won't work on either
of two PCs running Win98, showing exactly the same error.

It gets as far as 'dialling' the adsl connection and trying to log in,
displays "verifying user name and password" then presents error 650, "the computer you are connecting to does not respond to a network request". I've tried updating to DUN 1.4 with no effect. I've heard it might be some problem with Windows 98 and USB devices, or something to do with USB NDIS support in 98 but where to start, I don't know. Any pointers?

Any thoughts or suggestions appreciated!
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Question by:zappcagula
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8 Comments
 

Expert Comment

by:icedbacon
ID: 8144589
try disabling usb steering.. try to go microsoft knowledge base http://support.microsoft.com/default.aspx?scid=KB;en-us;182628&
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Expert Comment

by:GrindCrusher
ID: 8155400
Windows 98 first edition has alot of problems with USB...Microsoft released a patch for it but it isnt too great....I would recomend going to an ethernet modem instead of USB
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Expert Comment

by:WSJokah
ID: 8190267
yeah plus if u have old school 1.1 usb, it will be slower, and you wont be able to get the speed you should out of it..

Win98 has tons o problems w/ all USB modems. like grind said, win98 doesnt do a whole lot for usb - even patched

Ask for 1 that has an rj45 port on it, then go get a pci nic and save yourself tons of trouble (old ISA nics often have conflicts)
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Expert Comment

by:waveblaster
ID: 8292156
usb and 98 do pose problems at times. do you have any other usb devices working?if yes then its possible its not a usb port issue.sometimes old bios settings disable usb altogether and you cant use usb at all.make sure no static ip addresses are in any places they shouldnt be this can cause conflicts. funny though usually ive found if the user name and password are being authenticated its usually seing the server. hard to say
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Expert Comment

by:Midniteagle
ID: 8317274
Try this: check your win98 system directory and see if you have the RASAPI32.dll file. If not,extract RASAPI32.dll file from your WIN98 CD-Rom, or Cabinet files to the C:\WINDOWS\System directory. You should then be able to connect.
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Author Comment

by:zappcagula
ID: 8334900
The RASAPI32.dll is already present in the system folder, so I don't think that's the problem.

Thanks everyone for their suggestions but is the answer to this "you can't"? Surely usb cable modem use is possible with Windows98!


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