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Need help recovering Outlook Express mail

Posted on 2003-03-16
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Last Modified: 2010-04-25
Hi,

I wanted to reformat my I-Book's hard drive, so I backed up my entire hard drive's contents (including Outlook Express 5.02) onto a firewire drive, & formatted the drive.

I openned up Outlook Express on the Firewire drive, but it opens as though it's the first time I've openned the program ("Welcome to Outlook Express" etc) - my account info is gone, my folders are gone, my mail gone, etc. I don't understand where all of this stuff is stored, & how I can recover it. Besides a lot of important emails, I also had a lot of attachments that I need. The attachments are nowhere to be found - I assumed it was like Eudora which saves attachments into an Attachment folder - but obviously Outlook doesn't work like that.

Am I going to be able to recover this stuff? If anybody has a solution for me or any insights into how & why Outlook works like this -- I would really appreciate it!

thanks, Jason
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Question by:_jason_
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10 Comments
 
LVL 30

Expert Comment

by:weed
ID: 8148299
HOW did you back up your entire HDs contents? Did you drag disk A onto disk B or did you open Disk A and drag contents into Disk B OR did you drag parts of Disk A into Disk B individually. Are the names of the two HDs the same?
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Author Comment

by:_jason_
ID: 8151554
Hi,

Thanks a lot for your reply...

I dragged Disk A (Ibook HD) onto Disk B (Firewire HD). Then I renamed the HD (from "Untitled" to "Ibook backup") -- would this be the problem?

Loook forward to your reply, thanks

Jason
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LVL 30

Expert Comment

by:weed
ID: 8153294
OE is looking for the path to its mail data folder. It changed from whatever Drive A was, to "iBook backup". As long as you still have your Microsoft Data folder you still have your email. It just needs to be in a place that OE can find it.
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Author Comment

by:_jason_
ID: 8153717
Hi,

I still have the MS Data folder. I tried changing the name of the drive from "iBook backup" back to "untitled" - but it still doesn't open up with the old data. How would I opne up the old data?

Thanks

Jason
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LVL 30

Expert Comment

by:weed
ID: 8153754
No, it probably needs to be changed back to the name of Drive A.
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Author Comment

by:_jason_
ID: 8154891
Hi,

When it was on my IBook, it was called "untitled" - then I moved it over to my Firewire & renamed it "Ibook backup". I tried changing the name back to "untitled", openned Outlook, & it didn't open up the old data, it's still "Welcome to Microsoft etc". Are you saying I should literally name it "Drive A", or...?

Thanks

Jason
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LVL 30

Expert Comment

by:weed
ID: 8155595
If your original drive was called Untitled, leave it that way. But you do need to make sure the path is the same. So if you now have drive A inside drive B you could have changed the path so that now its Untitled:Drive A's name":dir:dir instead of its old path which was Untitled:dir:dir. Is Drive B now your startup drive?
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Accepted Solution

by:
goldmanlockey earned 300 total points
ID: 8164242
Move your MS User Data folder back onto the boot drive and place it inside your "documents" folder.  There will be another folder already named this there... replace it.. since it was automatically generated when it wasn't found from before.  Next load of Outlook Express should be back to normal with all your old prefs, messages, contacts, and attachments.
0
 

Author Comment

by:_jason_
ID: 8165925
Thanks to both weed & goldmanlockey - it was goldmanlockey's answer that finally got my Outlook up & running but both of your help was appreciated!

thanks

Jason
0
 

Expert Comment

by:esong
ID: 8777392
Outlook Express files inaccessible, please Help!

When I tried to open OE one day I got the message: "Your OE Schedules file appears to be corrupt." I clicked OK, and it repeated.  Clicked ok.  That's it.  Nothing.

I tried to fix my prefereces and that, but no luck.

This is only with one identity, by the way... another mailbox still opens fine.

Is there any way I can recover my email, signatures, address book etc?  I've lost a lot of necessary stuff.  

(And yes, now I've learned to copy the information elsewhere.)

I'm on an iMac, 9.2.2

THANKS!!

With Blessings,

erin

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