Pioneer DVD Writer wont work

I bought a Pioneer A05 DVD/CD burner and I have it installed in a Pentium 4/Soyo Dragon computer with Windows XP Home and a Voodoo 3 3500 video card. It seems to play DVD's ok, read cds, and burn cd-r, but I cannot get it to burn DVD-R or RW. I've tried several different programs and they all just give error messages. I put the drive in my other computer, a Pentium 3, and it works fine! I sent it in to Pioneer and got a replacement, but it has the same problem. Has anyone heard of this problem? Thanks.
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Kyle SchroederEndpoint EngineerCommented:
Could you be more specific about the errors you're getting?  Have you updated the software to the latest version?  Have you tried disabling the built-in CD-R support in WinXP?  Right-click the drive in My Computer, go to the Recording tab, and disable the built-in recording support.  Also be sure you apply the latest firmware update.  First run this to check your firmware version:

If its not 1.21, download and install this:

If you're not using Nero, download the demo from and give it a try.

Also check DMA settings for the drive:
Start/Run/devmgmt.msc then click the IDE ATA/ATAPI controllers section and then double-click the controller the drive is on (usually the Secondary channel).  Go to the Advanced Settings tab and set for "DMA if Available".

You may need to install updated IDE/ATAPI drivers also, will need the actual Soyo model number to know for sure.


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