Outlook Express doesn't detect internet on LAN and tries to dial
Hello,
I have a customer for whom I just installed a broadband router and set up 3 laptops to access it.
2 laptops alway remain on the network. 1 travels to other locations.
The traveling laptop, a Windows XP Dell, has a dial-up connection for the Internet which is used when away from the network. IE has no problem detecting whether or not it is connected to the network and using the appropriate connection method for internet access.
Outlook Express 6 is set to use the same access settings as IE, but it doesn't. OE always initiates a dial-up connection even when connected to the network w/ broadband access, and even when IE is already surfing via the LAN.
OE is set correctly for the situation, it just is not behaving according to the settings and is always trying to dial-in to access email servers.
Does anyone have any ideas on what might be causing this?
Thanks In Advance, Bill
I have a customer for whom I just installed a broadband router and set up 3 laptops to access it.
2 laptops alway remain on the network. 1 travels to other locations.
The traveling laptop, a Windows XP Dell, has a dial-up connection for the Internet which is used when away from the network. IE has no problem detecting whether or not it is connected to the network and using the appropriate connection method for internet access.
Outlook Express 6 is set to use the same access settings as IE, but it doesn't. OE always initiates a dial-up connection even when connected to the network w/ broadband access, and even when IE is already surfing via the LAN.
OE is set correctly for the situation, it just is not behaving according to the settings and is always trying to dial-in to access email servers.
Does anyone have any ideas on what might be causing this?
Thanks In Advance, Bill
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
My client no showed yesterday when we were to meet to address this problem. I am meeting her in an hour and will get back to you tonight. Thanks for your patience, Bill
ASKER
This is what was overlooked. Thanks!
Glad the problem is fixed. :) war1
Might be a little late on the subject but all I can say is THANK YOU!!!!!
tools -> accounts -> mail -> properties -> connection -> uncheck 'always connect to this account using..'
jason