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Outlook Express doesn't detect internet on LAN and tries to dial

Posted on 2003-03-18
Medium Priority
Last Modified: 2008-03-06

I have a customer for whom I just installed a broadband router and set up 3 laptops to access it.
2 laptops alway remain on the network. 1 travels to other locations.
The traveling laptop, a Windows XP Dell, has a dial-up connection for the Internet which is used when away from the network. IE has no problem detecting whether or not it is connected to the network and using the appropriate connection method for internet access.

Outlook Express 6 is set to use the same access settings as IE, but it doesn't. OE always initiates a dial-up connection even when connected to the network w/ broadband access, and even when IE is already surfing via the LAN.

OE is set correctly for the situation, it just is not behaving according to the settings and is always trying to dial-in to access email servers.

Does anyone have any ideas on what might be causing this?

Thanks In Advance, Bill
Question by:westone
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LVL 97

Accepted Solution

war1 earned 1400 total points
ID: 8162624
   Did you check the setting in OE to make sure it does not connect? In the Tools > Options > General tab, there is a box to select what type of connection. Select  "Do not connect". Click OK.

Best wishes, war1

Expert Comment

ID: 8164849
check this setting:

tools -> accounts -> mail -> properties -> connection -> uncheck 'always connect to this account using..'


Author Comment

ID: 8176494
My client no showed yesterday when we were to meet to address this problem. I am meeting her in an hour and will get back to you tonight. Thanks for your patience, Bill
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Author Comment

ID: 8178108
This is what was overlooked. Thanks!
LVL 97

Expert Comment

ID: 8178193
Glad the problem is fixed. :) war1

Expert Comment

ID: 12753717
Might be a little late on the subject but all I can say is THANK YOU!!!!!

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