Photoshop not saving GIF with transparency.

Posted on 2003-03-19
Medium Priority
Last Modified: 2010-04-06
I am using Photoshop 6 on a PC.  I am working with graphics where there is transparency around the outsides of the graphics created by deleting the pixels.  I don't have a background layer--in other words, I can see the checkerboard transparency.

Anyway, when I go to File>Save for Web and choose any GIF setting, even when I make sure the checkbox is checked for "transparency" and even though I can see the checkerboard swatch in the color table, all previews still show a white background, and it ends up being exported with a white background.

If I use the eyedropper in the Save for Web dialog box and click on the white area that should be transparent, the darkest swatch in the color table is always selected.  

I have never seen anything like this before, and I have no idea what could be causing it.  Any suggestions that you can give would be greatly appreciated.
Question by:soccerlemon

Expert Comment

ID: 8169039
Try this:

When deleting the parts you want to exclude, select the mask tool, right click and select 'Select all'. This should create a mask only around the areas that contain your image. Use Save As, not 'Save for web', select GIF (with transparency) and it save. Alternatively, select Image -> Mode -> Indexed before saving, so it's aready in 256 colour mode when you save. Should work.


LVL 30

Expert Comment

ID: 8169807
Go to Help>Export Transparent Image and follow the instructions.

Accepted Solution

tconnolly earned 225 total points
ID: 8171632
this has happened every once in a while, and i think i was able to rectify this by just copying the images, pasting it into a new document and trying it again...

Expert Comment

ID: 8172199
The way you have done is perfect.
I think you are previewing the image in IE or some Image viewing software,when you do so the transparency will not be visible.

What you have to do is open a simple html page with backgroung color as black then insert the image on that page.
now you wouldn't be able to see the white background.

do let me know still the problem persists

good luck

Expert Comment

ID: 8191010
do as All others r saying...

Featured Post

Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many programs have tried to outwit PowerPoint in terms of technology and skill. These programs, however, still lack several characteristics that PowerPoint has possessed from the start. Here's why PowerPoint replacements won't entirely work for desi…
Technology opened people to different means of presenting information, but PowerPoint remains to be above competition. Know why PPT still works today.
In this tutorial viewers will learn how to create blended and gradiated shapes in Illustrator using the blend tool Draw two shapes, one of them in a different color: Select both and create a blend by going to Object > Blend > Make: Blends can also b…
Not only does Prezi allow you to create non-linear presentations, it also makes it easy to apply transition animations between your frames. Learn how to apply a fade-in transition to select items and entire frames in this tutorial Select "Edit Path"…
Suggested Courses
Course of the Month7 days, 21 hours left to enroll

616 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question