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Multiple Network Services Stopping Unexpectedly

Posted on 2003-03-19
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Last Modified: 2010-07-27
I have a Windows 2000 Small Business Server.
It runs Terminal Services, Exchange, and File/Print services.
It also hosts the company website.

Between 3 and 5 times a day, the several related services stop at the exact same time with this error in the System Log:

"The (service name) terminated unexpectedly.  It has done this (number) of times.  The following action will be taken: Restart."

The services are:
IIS Admin
Exchange IMAP4
Exchange POP3
Exchange Routing
SMTP
World Wide Web Publishing

It restarts and runs fine until the next unexpected time it does this.  Restarting automatically with a daily reset has been the workaround so far, but I really want to know why it is doing this.


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Question by:hydrazi
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by:jehob
ID: 8168862
In the event log is it listed as Error 7031 by any chance, and if not what is the error number listed?

If it does happen to be error 7031, you could be infected with the codered worm.  If this is the case check the following link for a patch to fix the problem:

http://www.microsoft.com/windows2000/downloads/critical/q300972/default.asp

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jehob earned 300 total points
ID: 8168947
Actually here is a link which may prove to be much more relevant to your situation:

http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b311517

Hopefully this will help you out!
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Author Comment

by:hydrazi
ID: 8170372
Thank you very much!  It worked like a charm.
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