Windows 2000 Server / Windows Installer Service

Posted on 2003-03-20
Medium Priority
Last Modified: 2010-04-13
Have tried to start up the Windows installer service from one of our server.  I have logged onto the physical machine as both the local admin and domain admin.  
Each time I try to start the service it says error 5: access denied.

Can any one help?



Incidentally I only have 80 points so thats all I can offer

Question by:Vrinnie
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Expert Comment

ID: 8173422

try to logon as domain admin
enter into the services and into the windows installer
you will find the log on tab
now i can think of 2 things
1. it is assign to log on as a service
2. you will see that a user (admin or not)is sign there

i think that you should try to put the user you are loged in (domain admin) and see that the pasword is correct

hope it helped you

perhaps you can install the sp3 if its no installed


Accepted Solution

MSGeek earned 320 total points
ID: 8176750
If smopi's advice does not help, are you getting anything in the event log, we would need event id and source?

Author Comment

ID: 8180433
cheers mate some man, life saver.  Have been stuck on this for ages all the people I have spoken to have been (Edited by Computer101).

If i had anymore points I wouold give them.

Thanks again


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Expert Comment

ID: 8180594
What was the solution?  I am not quite sure what my question did to assist you?

Author Comment

ID: 8180635
I logged on as the domain admin then accessed the services.  I looked at the properties of that service and choose the logon and selected the logon as option I browsed for out domain admin user name and selected ok.
I then added in the correct password refreshed the server and logged out.  I then logged back in as the domain admin and went to services and started the service.

Cheers again.


If you've any more question please don’t hesitate to ask.

Expert Comment

ID: 8180670
If you meant to accept smopi's answer rather than my question, you will need to request that by posting a question in Community Support along with the link to this question.  Thanks. MSGeek.

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