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WIndows XP - Cannot change monitor

Posted on 2003-03-20
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Last Modified: 2008-01-16
Have a 3D Blaster Geforce4 Ti4200 video card and a Hitachi CML174SXW 17" monitor. Unfortunately, I can't configure the monitor. I go into Display\Settings\Advanced\Monitor tab and the 'Properties' button is disabled. SO I have this all-singing-and-dancing monitor as a 'Default Monitor'!

The video card is seated and installed correctly, can anyone help? I am logged in on the 'Administrator' account and not as a User with an admin account.

Thanks in advance,

Russ
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Question by:Russ1964
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9 Comments
 

Expert Comment

by:journeyman2003
ID: 8174208
Select Plug and Play Monitor and it should work. Allow the operating system to install it for you.
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Author Comment

by:Russ1964
ID: 8174432
How do I select Plug & Play Monitor (apologies for being thick) but I cannot find anywhere that allows me to do that?

The OS is not recognising the monitor at all.

Thanks

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Expert Comment

by:journeyman2003
ID: 8174525

Go to add new hardware in the control panel and start a scan, if windows finds the monitor then allow it to install drivers for it.  
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Expert Comment

by:victor2001prince
ID: 8174536
RELOAD THE DRIVER AND TRY AGAIN
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Author Comment

by:Russ1964
ID: 8174703
I've unloaded, rebooted a number of times. I've removed the monitor, uninstalled the video drivers (the card), removed the video card, reinserted, rebooted, reinstalled the video drivers, and still nothing.

The OS is not recognising this (supposedly) P&P XP-compatible monitor. When I try and add new hardware there is nothing recognised (P&P), when I select add a hardware device and insert the floppy disk (which only contains an .inf file) it reports the device does not contain info about your hardware!

I'm stuffed!

Thanks again for your help guys!
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Expert Comment

by:Renots
ID: 8174847
You can try following the instructions on Hitachi's web site, although you shouldn't need to do this.  They also have the .inf file there - maybe the one you have is old.

http://www.hitachi.com.au/publishfiles/Drivers_4_10_181.htm

Lastly, you can try a chkdsk and sfc /scannow - this fixes about 80% of wierd problems.
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Author Comment

by:Russ1964
ID: 8175070
Sorry guys, neither of those worked.
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Accepted Solution

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Russ1964 earned 0 total points
ID: 8183062
Thanks for all your help on this I have now managed to get it sorted. It was outdated video drivers that seemed to be the problem. I managed to find an exe file for the video card initiated that and bang! it found the p&P monitor and that was it. It cannot seem to find the drivers on the disk that was enclosed with the monitor but...

I have to say though, given the choice, I would not buy a Hitachi product again. I have emailed then three times and no-one has even acknowledged me. Their helpdesk is open 0900-1700 Monday to Friday - superb, office hours, just what you need when you work!! Sorry for the bitching but **ck 'em, if that's what tech help is then that's what they deserve. Thanks again for your help.
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