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hotmail account being hacked! help!!

Posted on 2003-03-20
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Last Modified: 2012-08-14
Here's my situation. I seriously believe that someone is hacking my hotmail account. About a week ago when I tried to log on, I saw that my password no longer worked (was changed), so for security purposes I reset it to a new one. I kinda saw that as a fluke. But then, just today, when I was trying to access my email account, the hotmail screen told me that my account was temporarily blocked to protect me, because there were too many unsuccessful attempts to log on with the wrong password, so again I changed it (at least this time they didn't actually get in the account, although I don't have proof that it happened last time, because everything looked the same as when I last saw it).

So what I want to know is, what are my options here? Like, it just happened to be a coincidence that when I was trying to log on, the perpetrator had been in the area in the recent minutes; what I'm saying is, this could be happening more than I know about, I just happened to see his remnants this time, because by luck I just happened to try to log on after he had already been in action, so who knows how many other times. Does hotmail keep like a log of unsuccessful email log-on attempts? Well, that's my situation, I'm not even sure what specific questions to ask as for a resolution, because I have no clue what I'm doing here, I just hope one of the experts here can provide some info. Thanks
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Question by:dante1st
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6 Comments
 

Author Comment

by:dante1st
ID: 8184836
oh my god, it happened again....
my email password has once again been changed...
what can I do about this/these hackers
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Author Comment

by:dante1st
ID: 8192570
um..
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LVL 44

Accepted Solution

by:
CrazyOne earned 100 total points
ID: 8193329
Contact MSN 1 800-386-5550  and tell them what is going on. Hotmail accounts get hacked a lot and you need to inform MSN so they can help you deal with it.


The Crazy One
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Author Comment

by:dante1st
ID: 8197525
Thank you
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 8212487
To close the question look for and click on the "Accept comment as answer" text that resides to the right of the Experts name right above the comment you feel best helped you resolve your problem. Now when you click on that text you should see right above the comment box a grading scale.

A
B
C

Select one of these and then click the "Submit" button. The question is now moved to the PAQ (Previously Asked Questions) section and for all intent and purposes is considered closed.
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Author Comment

by:dante1st
ID: 8228211
I know how to close it. It's just that I'm keeping it open just in case someone else can address some of my other questions that I had in my question
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