Odd NT 4 Printing problem, PRETTY PLEASE HELP!
Posted on 2003-03-20
Running an NT 4.0 Domain. Users are running into
intermittent problems with printing from network shares.
It seems that when they try to submit print jobs from
files saved on certain shares they come off as blank pages, but after copying the file to an alternate location (another share, local HDD, diskette, etc) they are able to print fine.
The server has been re-installed from scratch but the problem is still ongoing.
I am able to print these documents the users have trouble with fine from my computer (i'm a domain admin), although adding the users to the domain admin group doesn't fix the problem, but get blank pages printing from their machine as well. Giving explicit rights assignment to the files, rather than giving group rights & adding the users to the group doesn't help either.
Have also tried giving users local admin rights to no avail.
I have tried re-installing the service pack on the workstation I have been testing this with, as well as reinstalling the word processing app.
Has anyone run into this before? The users have full control of the shares & files they're having problems printing from, so it's not a rights issue. Most of the printing is being done with Corel Wordperfect 8.
Thanks for any help,