Can't remove program from Add/Remove Programs in Control Panel
Posted on 2003-03-20
recently my Norton Antivirus 2002 kept downloading the same updates over and over so I suspected it might have a problem so I deleted it through its uninstall program through the Start / Program menu. Then I realized I didn't have the 2002 disc to reinstall so I installed Norton Antivirus 2001 instead so that my computer would have some protection. I got the 2002 disc, so I deleted 2001 the same way I did 2002, and tried to install 2002. The computer tells me that there is already a version installed and to go to the Add/Remove Programs to remove it. the version is 2002. I do that but the window comes up and tells me to install the proper disc with the installation file NAV.MSI. The cd in the drive is Norton Antivirus 2002. So, i reinstall 2001, no problem and my computer is protected.
When I reboot, my system.ini file is looking for symtdi.vxd,saying to reinstall it or the application it belongs to..they must be connected.
My question is, how do I get 2002 back?