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Graphics Problem

Posted on 2003-03-21
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Last Modified: 2013-11-08
I have a hp computer at 500mhz, with a built in graphics card, that really sucks.  I put a ATI Radeon 7500 PCI on the motherboard.  When i start the computer, with the monitor pluged into the radeon, the hp screen comes up and then windows xp loading screen.  When i get to the welcome screen, the new graphics card doesn't work so i have to switch the monitor to the biult in graphics card(up to 4 mb shared video!! WOW, i wish my card was as good as that :) )
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Question by:mad_man22
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10 Comments
 

Expert Comment

by:journeyman2003
ID: 8180151
Sounds like a driver problem.
Have you got the correct drivers for the video card?
go into safe mode and see if you still can get any display.
check all cables and connections and make sure the video card is seated correctly
Test a known working video card in the PCI slot.
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Expert Comment

by:journeyman2003
ID: 8180161
you can download the correct drivers at

http://mirror.ati.com/support/driver.html

and select the one you want.

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Accepted Solution

by:
RMPC earned 200 total points
ID: 8180268
Hi Mad_Man

Have you disabled the built in video Card on Bios?
Also check startup option, if is on PCI /AGP ect..first!
It is strange that it starts up on "welcome" screen on exterior video card and then shuts down, could be also drivers...as already posted, at the web video's card manufacturer, try looking for this proplem usualy on troubleshooting area!

Just a tip!
RC
Azores
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Expert Comment

by:journeyman2003
ID: 8180364
yes RMPC you're right, check the bios first:)
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Expert Comment

by:Naito
ID: 8181050
try booting in safe mood, going to device manager and disabling the onboard video card's driver.  This should force windows to use the Radeon.  You can then install the drivers for it. go to http://support.ati.com for the latest drivers.
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Expert Comment

by:Naito
ID: 8181052
er, safe mode, not safe mood =p
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Expert Comment

by:freebird317
ID: 8182773
that is the first place that I would be looking, bios that is.
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Expert Comment

by:icetroll
ID: 8183651
Hey madman.  I have the same computer, hp 500Mhz, and I had the same problem a year ago.  I bought an ATI Radeon adn it woudl not work with my computer period.  I hope for  your sake that times ahve changed and this problem has been fixed.  In my case, I had to go buy an nVidia GeForce64mb.  Make sure you are using the video card's female monitor plug and not the one for the built-in card.  Also, take the above advice on downloading drivers, there may be more than one.  When was the lsat time you got Updates for your Windows OS?
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Expert Comment

by:icetroll
ID: 8183714
Hey madman.  I have the same computer, hp 500Mhz, and I had the same problem a year ago.  I bought an ATI Radeon adn it woudl not work with my computer period.  I hope for  your sake that times ahve changed and this problem has been fixed.  In my case, I had to go buy an nVidia GeForce64mb.  Make sure you are using the video card's female monitor plug and not the one for the built-in card.  Also, take the above advice on downloading drivers, there may be more than one.  When was the lsat time you got Updates for your Windows OS?
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Expert Comment

by:icetroll
ID: 8183719
oops sory
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