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monitor plugins not loading on G4 733

Posted on 2003-03-21
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Last Modified: 2013-11-18
I have a G4 733 with a 15 inch flat panel display. I keep getting a message saying Apple Monitor Plugins did not load completely, error 6911 at start up. Monitor works fine other than the USB ports on the back of display do not work. I only use this computer for recording audio. No other 3rd party software other than Motu software. I have been using this system for a year and a half with no problems til now. Any advice on what I should do would be very appeciated.

dg
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Question by:revoorg
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15 Comments
 

Author Comment

by:revoorg
ID: 8181331
I have found no info on this problem at Apple's web site.
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LVL 30

Expert Comment

by:weed
ID: 8182334
Which OS? 9.2.2 or 10.2.4?
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Author Comment

by:revoorg
ID: 8182372
oh yeah that would be helpful......I am using OS 9.2.2. Also I just re-booted with extensions set to MacOS all and did not get the message so maybe I had an extension turned off in my audio extension setting.....
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Expert Comment

by:weed
ID: 8182404
That sounds pretty likely. Check through the ones you had turned off.
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Author Comment

by:revoorg
ID: 8182903
Hey Weed, It seems to be working for now. I turned on all Mac extensions, then turned on Motu extensions and control panels. Disabled some obvious extensions and control panels I didnt need. Re-booted. No error message. USB ports on back of display working. We'll see if it continues to work. Thank you very much for your support.......

don
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Author Comment

by:revoorg
ID: 8184886
Weed, after a few start ups I am back to apple monitor plugins did not load completely. The ports on the back of the display are working but I am sure they will stop functioning again. Any ideas? Thanks!
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LVL 30

Expert Comment

by:weed
ID: 8184895
Maybe an extension conflict? You still booted with a base os 9 extension set?
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Author Comment

by:revoorg
ID: 8187420
Yes I booted up with a base OS 9 ext set and OS 9 all set. I also tried re booting with my fire wire devices unplugged. Still I get the plugins message. Could it be a corrupted monitor extension? Thanks.
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LVL 30

Expert Comment

by:weed
ID: 8187953
Could be corruption, could be something fixable with Norton Disk Doctor or Drive 10, OR it could be that somewhere along the line an extension actually got removed.
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Author Comment

by:revoorg
ID: 8188379
I have run both Tech Tool Pro and Disk Warrior. Is it possible to re-install just apple monitor sofeware from the install diisk?
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LVL 30

Accepted Solution

by:
weed earned 500 total points
ID: 8188389
Technically, yes. With the default installer, not really. Youll need the Tome Viewer to manually extract just the componets you need from the installer Tome. Get it from versiontracker.com
0
 

Assisted Solution

by:msents
msents earned 500 total points
ID: 8220814
This problem signifies a software issue with the Apple Monitors Extensions. I have seen this only with Flat Panel displays. The solution is simply reinstall the OS and then layer on the updates. You should do this: Reinstall the OS, update the OS, verify all apps work and that the problem is resolved. Make a backup of your new system folder on a CD. The OS level won't change again for you, so once you complete this you will always have a clean backup system copy and troubleshooting in the future will be much simpler- you will always have an OS install in a 'last known good' state. Troubleshooting for the future will simply be copying files.

0
 

Author Comment

by:revoorg
ID: 8226800
Thanks Msents, for the information. The OS backup after updates is a good idea. Will give it  try this weekend.
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