problem with reattaching to pst files in outlook.  File shows data is there but not when I open the file inside outlook

Posted on 2003-03-21
Medium Priority
Last Modified: 2010-04-07
I can't get Outlook to see the data in my pst files that I moved from another system.  Running XP
Question by:judyt8550
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 22

Expert Comment

by:Christopher McKay
ID: 8184614
Do a search on your system for a file called scanpst.exe
Run this program and tell it to check your pst file.
If the two Outlook programs were different versions, try importing the data (to allow your current version of Outlook to convert the information.)

Hope this helps!



Author Comment

ID: 8186570
I have done both of these things, but when I open the folder I see nothing, but when I look at the file I see 130k of data
I have imported and I have run scanpst
LVL 22

Accepted Solution

Christopher McKay earned 200 total points
ID: 8187697
130 K of data? That's not much.... Are you certain you exported correctly? Have you taken this file back to the original computer and checked to make sure you can access the information from there? (To eliminate the possibility of the file itself being empty.)


Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question