V3.com issue--unable to upgrade

Posted on 2003-03-21
Medium Priority
Last Modified: 2013-12-25
This question is about www.V3.com , a very useful address relocation service. The service maps my publicized URL, http://yours.at/freemeds in to my "really real" URL,


Thus the Web site can run for no extra charge in my ISP's Web space.

But here's the problem: I need REAL' bad to upgrade to www.V3.com 's Gold service, but cannot, due to a problem with my password. It's Catch-22. I can't get one-on-one help because I don't have Gold service. I can't get Gold service without one-on-one help. What I need to do is set my password to wotetro and/or enter my current E-mail address, DrJones@alum.MIT.edu Changing my public URL is not an option, since I have spent literally years building awareness of it. I E-mailed the www.V3.com people, but didn't get a reply [to my current E-mail address].

Does anybody have any ideas about how to communicate with the www.V3.com people and upgrade my service? I am willing to pay; that is not the issue.

Question by:jones172
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 29

Accepted Solution

coreybryant earned 600 total points
ID: 8188175
I take that your e-mail address that you used to sign up for V# is no longer valid or you no longer have access to it?  

If so - I also take it you completed the form at:

If so, try checking Gold Member - make sure that you put in the message what you are trying to do & see if that does not get you a faster repsonse.  Their help states:
'I Forgot Password and changed email!' and send us your old email address (the one you believe is in our records), the new email address, your date of birth and all your V3 account information.  And they work Monday to Friday, 7AM to 7PM Eastern.

Also just doing a WHOIS search, it seems that V3 could be owned by this company:  http://www.ampira.com/about/contact.shtml - so if worse comes to worse you could possibly give them a call at 212-706-3000 if your e-mail to Ampira / V3 still goes unanswered.

LVL 29

Expert Comment

ID: 8819788
Do you need more help in this matter or did you get it resolved?  If I did not help - please go to the Community Support forum (http://www.experts-exchange.com/Community_Support/) and ask them to delete this question.  Please also reference this question to let them know.

Thank you!


Featured Post


Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When it comes to write a Context Sensitive Help (an online help that is obtained from a specific point in state of software to provide help with that state) ,  first we need to make the file that contains all topics, which are given exclusive IDs. …
Color can increase conversions, create feelings of warmth or even incite people to get behind a cause. If you want your website to really impact site visitors, then it is vital to consider the impact color has on them.
This tutorial demonstrates how to identify and create boundary or building outlines in Google Maps. In this example, I outline the boundaries of an enclosed skatepark within a community park.  Login to your Google Account, then  Google for "Google M…
This tutorial will teach you the core code needed to finalize the addition of a watermark to your image. The viewer will use a small PHP class to learn and create a watermark.
Suggested Courses
Course of the Month7 days, 20 hours left to enroll

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question