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Outlook 2002

A user can pick-up his Email from Exchange Server when attached to the LAN.

However when he uses a dail-up connection the following error message is displayed;

Outlook is unable to connect to your Incoming POP3 E-Mail Server.

He has got Windows XP, and the User has been set-up to allow remote dail.

Any ideas?

Thanks Nick

mrthestuff

You need to reconfigure his mail support for Exchange Server, and make sure Internet Mail is not selected.

northcide

RE: "Outlook is unable to connect to your Incoming POP3 E-Mail Server."

mail support is configured correct, or else it wouldnt say anything about POP3...

Doesnt sound like a client issue. Is the user dialing to the internet or into RAS? You said something about DialIn access being set - that only pertains to RAS connections.

If it is RAS, it could be a DNS issue.

Anyone else have this problem outside the LAN?

Give a bit more info on this. There are a million possibilities with what you have posted.

NarendraParekh

ASKER

The User is dailing in via RAS. I can dail-in via RAS and pick-up the E-Mails without any problems.

When the User dials in the RAS connection is successful, ie. the user is logged-on.

Thanks Nick

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dePoPo

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NarendraParekh

ASKER

The In-built firewall is not enabled. Further the User cannot access any network drives when he connects via RAS.

Thanks Nick

CleanupPing

NarendraParekh:
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