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Problem open Office 2000 after upgraded with o2ksr1a.exe

Posted on 2003-03-24
Medium Priority
Last Modified: 2008-02-01
I am using Windows 98, Office 2000. I just downloaded o2ksr1a.exe from Microsoft homepage to upgrade my Office 2000 to Office 2000 SR-1. However, in the process of upgrading, my pc was hanged, then I re-booted my pc and upgrade by click the o2ksr1a.exe file to continue upgrade for several times.

Finally, it was upgraded to Office 2000 SR-1. But once I open any office tools, i.e. Excel, Word, Powerpoint, Frontpage and Outlook, they will automatically close themsevles suddenly after a few seconds.

I want to uninstall Office 2000 SR-1 in Control Panel and install the original Office 2000 again. However, when I try to do this, there is error message "2711" to stop me from unistall Office 2000 SR-1. I can't even uninstall it. Please kind advise and help in urgent basic.

Thousand thanks.
Question by:mikepsps125
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LVL 44

Accepted Solution

bruintje earned 400 total points
ID: 8197379

Author Comment

ID: 8202959

Thanks for your help. I know the reason why it happen :D

The problem was solved. Thanks.
LVL 44

Expert Comment

ID: 8202978
cool and thanks for the grade :)

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